Dutch Bros Coffee 9290 Guilbeau Road, San Antonio, TX 78250

"It's refreshing to have fantastic customer service from teenagers/young adults! The hot mint cocoa with an espresso shot was the delicious boost I needed. Because it was my first time, the customer service and great beverage will bring me back!"

"I’m a Dutch regular, however, the drinks are inconsistent in flavor and texture. It’s been at least on four occasions when the drink has an unusual flavor. I returned back to the shop and the staff stated they had cleaned the equipment and were glad to make my drink again. But the drink tasted awful. I’ve been to other Dutch bros in the area and I don’t have this issue."

"This location is really bad with handling long lines, instead of following in order of cars received the workers tend to bounce around skipping cars in line. Today i was second in line with a lot of cars behind me when one truck came into the second lane and passed everyone. The employee taking orders saw this and looked at me. He then smirked and walked to the other line in which the truck had just pulled up. A little history THIS WAS THE 3RD TIME this individual has done this to me. Rye the employee in question was already asked about this the first time I got skipped. Similar situation, when I asked his manager about it he was laughing in the background. Since then if he's taking orders I always get skipped. If you come to this location prepare to be judged by the employees, I have my head shaved and tattoos, but I'm a disabled veteran and always try to be nice. Management allows the employees to make up their own rules while not enforcing policies. You can go at all times and see the employees wasting product, not cleaning the utensils and coffee making equipment. Most of the coffees are inconsistent in flavor, some add not enough ingredients, others too much at times. For 8 bucks a drink you can do better at other locations. There are reasons why the line is always long at this location."

"I personally do not drink coffee. I also have never been to a Dutch Bros because where I actually live, we do not have one. While on vacation, I went and got a coffee for my wife (as I do a lot here but it is Starbucks, as my wife is is a huge coffee person.) With that said, even I had a great experience! The prices for the large iced coffee was very affordable, plus even appealing to the eye for myself as a non coffee drinker. I did go through drive thru which was busy, the young lady came to my vehicle and took my order. She was so pleasant and nice, I even paid right then and there. I reached the window in no time and my order was already prepared and ready. Loved this experience and the staff working!"

"Beautiful Dutch Brother's location on the Nortwest side of town. I love how they left all of the trees surrounding this location, It reminds me of the one's in Colorado. Another thing we noticed was the outdoor picnic tables that other locations don't have. It's definitely a nice touch! Love it! ❤️ As far as the service, it was as expected from this franchise. They're employee at the register this past Friday was amazingly sweet and patient with us as we couldn't decide what we wanted. Five STARS, for sure!"