Luby's

"I recently dined at Luby's restaurant and unfortunately, my experience left much to be desired. I must give a 1-star rating to the food, not because of its taste, but due to concerns about its temperature safety. Throughout my visit, I observed that the food was not maintained at safe temperature levels, which is a significant issue for any establishment serving meals. On a more positive note, I'm inclined to give a 3-star rating to the service. Despite the food-related concerns, I found the employees to be receptive and professional. Their attentiveness and willingness to address my concerns were commendable. However, I have to give another 1-star rating to the atmosphere. During my visit, I was dismayed to find four roaches directly on the food line. This is deeply concerning for any restaurant, and it significantly impacted my dining experience. When I brought this issue to the manager's attention, I was informed that they had recently fumigated the premises. However, this explanation did little to alleviate my concerns, especially considering the active presence of roaches. As for the specific dish I ordered, the chicken fries chicken, it was served cold. This further highlights the issues with food temperature maintenance. Thankfully, I was promptly refunded for this subpar dish. Additionally, my son and daughter chose not to order anything due to the unsanitary conditions they witnessed. Overall, my experience at Luby's was disappointing, primarily due to concerns regarding food safety and cleanliness. While the service was decent, the issues with food temperature and the presence of roaches overshadowed any positive aspects of the dining experience."

"Had a wonderful lunch at the Luby's in Laredo, Tx. Had the ladies on the floor check back often to see if I needed anything. Great food and great service. 5 stars across the board."

"Luby's was a fond childhood memory that my family and I intended to revisit, but I guess things have changed and this lunch was a failed attempt. The quality of the food was disappointing- from a hardened baked white fish, to over-cooked broccoli and muddy tea. Leaves room for improvement."

"Overall experience was okay. Wish food was at least warm. The fried chicken was steaming hot but the green beans were cold. Ladies at the serving line were not in the best mood. Music is too loud for them to actually hear what each person is asking for. Our waitress was really nice and was always checking up on us. Gammy and I had a good time aside from minor details."

"Luby’s is always the same. It’s been the same for a long period of time. If you want homemade food it’s the option. It’s classic Mac and cheese it’s always good, the mashed potatoes is good also. The restaurants are old, whichever you pick. For me it’s expensive for what it is. The liver is good and the no bake fluffy cheesecake is really good Overall, is not the best option but it’s ok. Overall if you feel like eating better than fast food and without waiting time go to Luby’s"