Waffle House

"I really enjoy everything about Waffle House except for one thing... you can't place a "To Go" order over the phone... you are forced to use the "Waffle House app" which is the WORST app I have ever seen... I would not give it 1 Star... I would NEVER eat at Waffle House again no matter how good the food is (even if it was free) if I had to use their app... yes, it's that BAD!"

"I’m new to Texas. I was very excited to eat for the first time at Waffle House after hearing so many good reviews. Unfortunately, it was a completely negative experience. We walked into this particular EMPTY Waffle House. There were 7 employees in total. Not one of them welcomed us or even acknowledged our presence. After being insulted by having to wait for over 10 minutes for no one to come over, we left. On the way out the door, the older African American female manager said she was sorry that she didn’t see us sit down. We replied, “All 7 of you didn’t see us?!” Having been in the restaurant business for over 30 years myself, I was completely infuriated. I’m sorry to say this, but I’m thoroughly convinced that had we not been the only two Caucasian people in that room, the mostly minority staff would have acknowledged us immediately. No one wants to hear what I have to say, but racism is a two-way street and has no place in the restaurant business. The only color that matters is green. The owner of this facility needs to do something to correct the situation. We’ve read the reviews of this location. We aren’t the only ones who have seen it. To all the staff at this particular Waffle House, for shame on you. It’s people like you that stoke the fire."

"Let me start by saying I eat at Waffle Houses all over. This visit was on another level. Getting a waiter was difficult, like we were a burden. Once someone came, we ordered food and drinks. There was no action to get our drinks before food. The order was wrong. Even though we repeated it twice. I ordered chocolate chips on my waffle. When I said, I need chocolate chips on my Waffle. The waiter took it to the back, threw some on, and brought it back to me. Waffle was cold, so they were just hard chips on cold Waffle. All this can be forgive, HOWEVER When I was standing in line to pay. Our waiter took brown hand towels (like you dry your hands with but does really absorb the water) and blew his nose into them. Smeared snot down his face to his mouth. Folded the towels and proceeded to keep smearing around snot on his face. Wadded up the towels with his hands, threw in the trash. Then, he grabbed the waffle batter bucket from the rim (so his snot hand was in the batter) and moved it out of his way. Typed in my order to register and asked me to pay. All while, a coworker watched this and said nothing. No hand washing to be had. I literally started gaging."

"If you want good food. And fast. This is the place to go. The meal did exactly what we wanted. It was tasty, fast, and exactly what the photos looked like."

"We had a terrific time. There’s nothing quite like sitting at the counter of a busy Waffle House. Our waitress was friendly and kind. She did a great job of memorizing and delivering our order to the cook. The coffee was a little weak. I would have preferred it be stronger. The waffles were crispy, light, and delicious. The bacon was crispy. The hash browns were perfectly seasoned."