Arby's

"Came home yesterday and when we opened our bag, the beef and cheddar had no cheese and no arby sauce whatsoever! My chicken sandwich had almost no lettuce or mayonnaise, the lettuce was rotten and tomatoes were very sad looking. Our fries were cold and we don't live more than 15 minutes away from home. We did have the meal remade and it was wrong and still sad! The lady just said she'll have the manager call us and that the meal was made right. We spent $30 on a scrappy meal."

"We purchased the new burger deal. Got home and whole burger patty was raw. When I called and spoke to "manager" Candy she was so rude. Told me that's the way they are made. Then I asked her if she would eat it this way and she said no. Refused to refund my money but said they could remake burger. I will never go to this Arby's again after the way she treated me. Bad service equals lost business for me."

"If I could give a review of 0 stars I would. This was my first experience eating at ARBY’S with my grandmother, and she had already ate half of her chicken sandwich and it was raw. I am so angry, Arby’s is lucky I am only 17."

"Today I went to order the 2 for $7 beef & cheddar sandwiches. I asked for them to both have no red sauce. The employee told me that with the 2 for $7 special you cannot make any modifications, including removing the red sauce. He said if I wanted no red sauce I would have to pay the full price for each sandwich. This has never been the case before. We have been dining at this location for almost 4 years & have always been able to make modifications. The total would have been $10 for the 2 sandwiches vs $7 for the special price. I called the location in the next town over & asked if this was also their policy & they said no such policy exists. They suggested we contact corporate & let them know what this location is trying to do. I will not be returning to the Azle location if they want to charge $3 extra to leave off an ingredient."

"This used to be my favorite Arby's, never a wait, order was always right, no complaints until last two visits. Roast beef n cheddars just tossed in bag( a cheesy mess in wrappers by the time I get home). I order 6 cheddar roast beefs, 3 large fries, and after telling 2 employees in dive thru I need Arby's sauce to feed an army, I'm told they'll hook me up. Well they hooked me up with 6 packets. Who in their right mind only uses 6 packets for anything. That doesn't even cover a small fry, much less 2 half lbs and 4 mediums, and 3 large fries. You'd think for $60 worth of food they would at least give adequate sauce. Anyhow my first and last review of this location, hope it helps."