Jack in the Box

"Placed order on app. Stated my order will be ready 7-10 minutes. Once I got to drive thru I was informed right way that due to a water pipe busted in the surrounding area, no fountain drinks will be given. Only tea & bottled water. I understand Jack in the box has zero control of water pipe issue. But should a business such as (food joint) stay open?!? I agreed to tea instead of fountain drinks. Drive thru employe asked me to pull forward to window after given my name for app order. Young lady confirms my name for order, hands me drinks shortly after. Informs me my food will be out shortly. The same young lady hands me 3 munchies box. I'm like you couldn't bad them?!? She just smirked. I mentioned I was missing a chicken sandwich & curly fries. She returns & hands a bag with only sandwich. I mentioned I didn't get my curly fries. At this point she was annoyed. If she had read the screen she would know exactly what my order is. Store was empty & no one behind me so I don't get what the issue was. It gets better. I arrive home & my order is completely wrong. What else is new. I had my burger & munchies box custom. Obviously nobody knows how to read. I fell employee need to have a reading test daily, because Obviously they don't know how to read. Pathetic. Spent $40 for order wrong, stale, cold, old food. No seasoning. The management will read my reviews, give a cheesy apology & the issue with NEVER be corrected."

"We ordered online from Uber Eats, a sando (which came looking like manure), a munchies meal (perfect to the T), and then egg rolls only when the order was a spicy jack with fries replaced for egg rolls. An entire sandwich forgotten. I've noticed a pattern in Horizon, the fast food chains can't be trusted with simple instructions and bc of that everything tends to suck just a little more down here. Will reconsider buying from here next time"

"First time going to jack in the box and the food was horrible, the burger was stale, no flavor, buns looked old,meat looked like it was heated in the microwave, also not in this picture I got some Jalapeno poppers and they were horrible as well, they were burnt and looked like they were fried in old dirty oil. And to finish it off they forgot my fries."

"Decided to try this Jack's for breakfast... Dang! Sure glad I did. My breakfast sandwich was so perfectly put together, not just thrown together...My hashbrown was crispy... My pancakes were hot and tasty! I got the OJ and it just topped the meal off perfectly. I would recommend this location as it seems the actually care about the product they serve! Thanks to the employees at this Jack's location!"