Las Palmas Mexican Restaurant

"Horrible experience overall. Waited about an Hour after being told it was a 30 minute wait (not busy to begin with). Asked if they had baby changing table in bathroom-staff did not know. When they took our order, each person waited over half an hour to get their food and each person got their food at a different time. Everyone had already finished eating and we had one person who still had not received their food. Ended up letting the server know to cancel the plate and she says “Are you sure? We have it in the back!” (Very nice place to have it btw, especially since the entire table was done eating). We said no thank you we have somewhere to be. We also asked for refills multiple times, were told drinks were “being made at the bar” (we got waters, iced tea, and lemonade) and never received them. Had 2/3 servers helping our ONE table and did not receive anything we asked for. Very disorganized, inattentive rude unprofessional staff including the manager."

"Everything was perfect. The salsa served with chips was spicy and tasty. Everything on my Mexican plate was delicious. The sopapillas were very good also. The service is excellent. Even our coffee was delicious. Will definitely be back soon."

"Placed order on the phone and picked up in the drive thru. 3 burritos (regular size) and a Chile con queso. Almost broke the bank. Who knew a burrito could cost almost 10 dollars in El Paso. Maybe if it came with sides and a drink but just a burrito, it's insane. And not to be oh wow. Just mediocre. I'll definitely be back for the Chile con queso but there food if too pricy for me."

"Food was excellent. Very tasty and generous portions. I had beef fajitas which came with three tortillas beans and rice. My wife had caldo de pollo which also came with three corn tortillas. The young lady added chips and salsa to my order. While I waited for my order I watched the big tv and the bartender prepared mixed drinks for other patrons. According to my wife we waited 35 minutes. The young lady that took my order checked on me twice and apologized for the long wait. She provided me with water, chips and salsa while I waited. The ambiance was really nice with soft golden lighting. Music from hanging speakers. The place was exceptionally clean both inside and out. Seating both inside and outside. If I didn't live so far away I would frequent this place often."

"I come here at least twice a month. The food is always great. The staff is always friendly and the managers always check up on us. My favorite plate is the #2 Mexican plate. Shout out to manager Ray for treating us special on our last visit."