Scratch Sandwich Company & Brunch

"Really sad to have to leave this review. But this is the second time in the last few months that I've eaten here and gotten food poisoning. It's such a shame because I love it as a local business and I think the concept is so cool and we quite literally don't have anything close to it. But this last time was sadly my last. I can't keep getting sick off food :( Other than that the service was a little sketchy. We placed a to go order over the phone, had to repeat our order 4 times and then still almost was not given 1 of our items. The chef and the server argued in front of my partner about the soup belonging to our order which is just kind of unprofessional."

"So sad. The food is delicious. We have been regulars for over a year, until today. The problem is they do not know how to treat customers. (We consistently had subpar service but forgave it because of the food, but we can’t stomach it anymore) The straw that broke the camels back? Today, they brought my food a good 10 minutes before my wife’s. I will not eat in front of my hungry wife. When I told him my food was cold and to take it back, the excuses flowed about how long her particular food takes. I don’t care how long it takes, get the timing right in the kitchen and recognize that polite men will wait for everyone at the table to get food. That is common restaurant practice and shouldn’t have been a challenge. Skip the excuses and fix the kitchen. Teach your waitstaff how to be polite and communicate and maybe someday we can give you all a chance again. But for now, you lost real good customers."

"About the only minor gripe I had today was that the food took a little longer than expected. Maybe I was hungry and also they make everything from scratch, but either way it was really good."

"Great lunch spot. I got the La Costa Nostra and upgraded my side of fries to the Crazy Fries. Both were delicious! The Chicken Buffalo Dip is another must - huge chunks of chicken and not too spicy. I left full but not a miserable, overeaten full. Would definitely come here at night for food and to take advantage of the full bar."

"We have been here several times and its has always been a great experience. Their food is FRESH and I love that most of their items have a gourmet twist. Their servers are all well trained, we were greeted when we walked in. Food was brought in a timely manner and servers were attentive to our needs during our meal. Their brunch menu has something for everyone. I highly recommend this place!"