Whataburger
650 Sunland Park Drive, El Paso, TX 79912
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Location & Phone number
650 Sunland Park Dr, El Paso, TX 79912, United States
About the Business
Whataburger is a popular food institution located at 650 Sunland Park Drive in El Paso, Texas, United States. Known for serving up delicious burgers and meals, Whataburger also offers takeout options for those on the go. The institution has partnered with Staunch Traditional Outfitters to create stylish and trendy designs for their merchandise, including a cotton/poly blend shirt in athletic heather red for Fancy Ketchup fanatics. Additionally, Whataburger has teamed up with YETI to offer a 30-oz stainless steel Rambler® tumbler that resembles their iconic drink cups, perfect for keeping your beverages hot or cold. Visit Whataburger for a tasty meal and check out their unique merchandise options today!
Reviews
"Food is good and came out in a timely manner, the restaurant was also really clean and it was not busy at all. The also gave us an extra brownie so that’s extra points in my books! I would have taken a photo of our food before we started eating but it was just so good I couldn’t wait"
"Lately the wings are barely looking like wings or have the sauce. Normally it looks like this when I get it. Not worth it, I think. Basically eating the breading"
"This has got to be the WORST Whataburger in El Paso, if not in Texas. The service is horrible, the food products they put out are substandard, and apparently the leadership team doesn’t care about correcting any issues. This is not the first time that I’ve come by to get a meal and the order is completely incorrect, missing something, the burgers and fries are cold, the sodas are just carbon water, and/or the burgers are completely disgusting. I’ve attempted to contact the leadership team and it’s apparent that they aren’t trained on fixing any issues and on customer service. Even after complaining and posting horrible reviews, not once have I heard from their leadership team or their Managing Partner, Gilbert Tapia, Jr. I would assume that as a leader he would take the lead in making sure that the operation is running appropriately and that the standard set by Whataburger, the Corporation, would be important to him. I really believe it starts as the top and it’s apparent that his leadership team at the restaurant aren’t being trained appropriately. Once again, I will contact their corporate office and ensure that they are aware of the substandard food and service and the lack of response from both their Managing Partner and his leadership team. I am certain that Whataburger has a standard that every restaurant should follow and this one in failing miserably. I wouldn’t recommend this restaurant to anyone. If they had zero stars ⭐️, I would have chosen that. This restaurant is NOT worth the time, not worth the money and definitely not worthy of the Whataburger name."
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