Tropical Smoothie Cafe

"If the girl that assisted me didn’t have a name tag on if not I would address her by her name. Her body language was angry and sluggish. She kept rolling her eyed and looked annoyed as I stood and looked over the menu. When I finally approached her at the register she didn’t say hello or smiled or anything. She looked like she didn’t even want to be at work. Her entire demeanor was negative, I ordered a smoothie she said “what else” with an attitude. I asked her about the new featured items with chorizo and if she had tried them and said “yeah” and just kept looking around and looked very annoyed. I felt like I was forcing her to take my business. I expected someone more energetic and happy, not someone who hates their job. Really set the mood for a bad vibe. Wasn’t the best experience, she needs some type of coaching on how to treat people and give better customer service."

"Enough is enough! I keep coming to tropical cafe because is just some of the few healthy places we have in this part of town, but yesterday was enough. I went inside the store and an employee and, I believe a costumer, were arguing. They didn’t care I was there. Then they get out of the store and start fighting. After that, the rest of the employees came out of the kitchen, and once again didn’t care I was there, and they all went outside for the fight. I stood there for a minute because I couldn’t believe what these employees were doing. Very unprofessional and immature. It might sound funny, but what if one of them have had a gun? Then everybody and specially the company would be taking action on these behaviors. So people buy your own fruit and make your smoothies at home, don’t waste your time and money here."

"I LOVE tropical. It’s my favorite smoothie place to go to. Unfortunately the Zaragoza location has the WORST staff. They are all extremely rude and look like they don’t even want to be there. The girl at the cash register was so rude when I was placing my order and it was just a disappointing experience"

"I ordered through the app, I got there and the little kids that work there were playing games and flirting with the girls that also work there. When I finally got my order, which was a buffalo chicken wrap, the chicken was cold and the lettuce was dark green and it also looked a little mucusy, I had also asked for no tomatoes and they somehow added the biggest chunks they could find. This place has been going down hill for a while, the service is horrible and the food quality is not what it use to be."

"I love this place! Me and my bf go here multiple times a week and the smoothies are always perfect and done as quick as possible. Everyone is always so nice."