Express

"So I had a great experience, wouldve been 5 stars but I purchased 2 quite expensive top coats or pea coats whichever you call them. And as the young associate was going to grab me actual coat hangers (they are thicker to prevent contact being at a smaller point and causing a crease) and when she went to do that the manager or possibly assistant manager I couldn’t tell told her ‘no just a regular is fine’. It really rubbed me the wrong way, because if someone is purchasing not only one but two 298$ jackets I feel like I should have gotten the coat hangers with them instead of what I got. To prevent those creases in the wool. Other than that super wonderful experience. I wish I could’ve got the woman’s name who helped me pick the size, she was so awesome."

"This express was very clean and the staff was friendly. They let me know I had some express cash and i got to save some money."

"MY FAVORITE STORE!! The workers are NOT friendly at all. Express is such a classy, sophisticated spot and I strongly believe if you work there you should represent well. I was greeted or even acknowledged until I had a question. There is no pride in this store at all."

"It's always a pleasure shopping here, the staff is always helpful when I'm looking for an outfit. Even when they're busy, they're happy to answer my questions on the fit and size or opening a dressing room. Returns and exchanges have been easy if you don't pick the right item the first time."

"Love their clothes except for the sports themed ones. And the customer service is horrible there! First off 2 employees were near the door, they did not greet us as we walked in. They didn't even turn around. When we approached to ask for help they didn't even acknowledge us. We had to interrupt their conversation to get some help. One was Male and the other a female. The entire time it was a hassle to get them to open a room and the dressing rooms were trashed! The place was filthy. I understand there was some remodeling going on at the time but not in the rooms where you try clothes on. Overall a terrible experience. It was obvious those 2 employees do not care for their jobs."