Jake's Heating, Air & Plumbing | HVAC Contractor, AC Installation, Heating Repair & Emergency Plumber in New Palestine, IN 5048 West U.S. 52, New Palestine, IN 46163

"Update: Jakes has stayed on top of the hvac problems we've had, to the extent of installing a new replacement system with even greater capabilities at no cost. Currently the system could not be working better! Fingers crossed the hot season will not create any issues. I am currently very disappointed with the ongoing struggle to get the system working properly and the challenge every time I need to reach someone for our commercial service support. I'm currently out of country and they have been having a hard time getting in contact with the right person to take care of this and simultaneously I'm afraid I'm going to have an outrageous utility bill for the first month as the unit seems to have run non-stop since the last time Chris was out. There needs to be a direct line for commercial users as rhe impact is too great on tenants. I'm beginning to question my decisions on this unit for our building renovation on Broad St."

"while we had a long repair time, the technician arrived quickly, and thoroughly checked everything, to make sure all was good before he left. had to call in backup, but in the end, problem was solved with great service."

"Jake’s is great! We’ve used them from small things like servicing equipment seasonally all the way up to installing new furnaces and AC units. They’re quickly responsive, great at communication and explaining the issues and giving suggestions and offering solutions without just trying to make you spend tons of money. Every employee I’ve interacted with has been great."

"Austin, the tech who came to my home was skilled, smart, detail oriented, thorough, knowledgeable, respectful, customer care oriented and so was John the Service Writer I worked with on the phone. Great process and they took great care of me. Highly recommend Jake's! Great company! Thank you to your team!"

"The technicians Kaitlyn and Austin were great. Informative and thorough. The service was timely and professional. We have been serviced by Jake's for the past 4 years and have had no complaints."