JOANN Fabric and Crafts

"Long line 2 cashiers...tis the season but they could have used more help. The associate that helped me though was very nice."

"I've been to this store about once a month this year for various projects. It always looks like a tornado went through it. Most of the employees have varying degrees of attitude. The worst is behind the fabric counter. To the woman behind the fabric counter that was rude to my mother yesterday. I see you, do it again and I can show you an attitude also."

"The Orland Park location is a mess. I checked the website and the item I needed listed 6 in stock. Wasted time and gas only to fine the shelf empty. An employee that was putting away stock told me that they were very far behind putting up merchandise and they had to bring in other employees from different stores to help. I was told there was no way to locate the item because boxes were not marked. I have repeatedly found this store messy with items found in the wrong isle or spot. This location needs a new manager that has organizational skills so that this disheveled store can be cleaned up."

"horrible customer service. was here on the 4th of dec at 915am. cashier was a dark haired lady who was incredibly rude to customers who had done nothing wrong. reconsider her as an employee! if I could leave 0 stars I would."

"Great Joann Fabrics store, pretty large and good sized. Was looking for some perler minis and they were one of 3 stores near my location that had them in stock! One of the items on the shelf were a bit torn open, so just need to keep an eye out on the packaging. Also employees were great! Really nice!"