Jared

"Susan was very friendly, knowledgeable, and helpful! She helped me find a wonderful necklace and bracelet. Overall a very nice store."

"This is the best store for shopping for watches biggest selection of best watch brands worldwide and when I went in to get it fitted they couldn’t have been more helpful absolutely love these guys and women here. Great store great products great service and experience. Absolutely love my new rado."

"This compliment is for Nicholas Grzyb. He was the sales associate who recently helped us through the purchase of two items of diamond jewelry. We felt totally comfortable with him. He was courteous, soft-spoken, attentive to our wishes, and professional in every way. He clearly knew his product line, and made sure we understood our choices. If I looked for a person who could best project the Jared image, Nick would be the one I would pick."

"Thank you, Jared team, for your care and undivided attention to my recent 2 carat diamond earring purchase. But special thanks to Erica, who took me by the hands and kept me informed throughout my purchase process. I will continue to make all of my jewelry purchases at Jared. Thanks again Rhonda"

"BEWARE: Do not shop here. I dropped my 2.55 carat ring off in May for service When I went to pick the ring up I noticed that the side wall of the diamond was indented. When I questioned the staff they told me that it was a natural inclusion, which it was not. I was then directed to speak with the store manager Eve. Eve is very arrogant and talks over you. She told my husband that she is a 15 year expert and there was no damage to the diamond but she would send it to their corporate office for peace of mind. We have also asked on several different occasions for the information of their District Manager and they have declined to give that information. When corporate received the ring they confirmed that that the Orland store chipped my ring. We were promised that my diamond would be replaced with a diamond that was either equal or better quality. We have been waiting since May for a replacement stone. Approximately 3 weeks ago we were told that our ring was lost or stolen. They told us they were going to review the tapes from the store to see who had handled the ring. Then after a week they said that it was not lost/stolen they got us confused with another customer. To date, we have not received a call to set up an appointment to view a replacement stone. I feel like we are dealing with a pawn shop. They tell us they will call and then they don't call. They lie and say that they tried calling and it rang and rang without a voice mail picking up This is far from the truth. We have spent numerous hours on the phone with several different employees of Jared at the store level, at the corporate level and with customer service. We get nothing but lies and the run around. We have asked them to file an insurance claim and just give us our money and we can part ways. They refused that as well. At this point we have decided to contact Channel 7 News and are waiting for a call back. Enough is a enough. Update: After looking at several replacement diamonds and having to pay a Diamond expert to meet us at the store to look at diamonds we have agreed to a replacement diamond. Things were going in the right direction and then they took a turn in the wrong direction. They have asked us to sign a release that was drawn up from their legal team stating that we would take down all negative comments on social media and to maintain the confidentiality of the agreement. Also to release the company from any liability or claim. We told them we are not comfortable signing a release and asked that they draw something simple up just stating that we are surrendering our Diamond for a replacement Diamond and they are refusing to do that. (We should not have to pay an attorney to look at a legal document at our expense). This is costing us money. Why are we incurring expenses because they damaged our Diamond. They are at fault and are only interested in protecting themselves. We could all be done with this nightmare if would just draw up a simple release and they refuse. DO NOT BUY ANYTHING FROM HERE"