CVS

"Pharmacy staff is the worse. Rude technicians, not only to me but to other customers. I've witnessed trash talking about other customers by the technicians. They should not be in a position that deals with the public good or bad. I've not had a problem with any of the pharmacist, but I think they are turning a deaf ear to the action of their technicians."

"The bad reviews for this CVS puzzle me. I’ve been coming here for almost 10 years and rarely ever had any issues. Especially with the pharmacists. Usually they’re women and they’ve always been professional and pleasant to approach to ask questions or understand information. I’m not saying no one has legitimate complaints, but I question how reasonable most of them are. I’ve witnessed customers throw downright temper tantrums because they didn’t get their way when the workers are only trying to follow the law and company policy. Plus, the techs are usually young and poorly paid meaning there is higher turnover. But they’re not trained medical professionals and I’ve seen people treat them like garbage. That leaves the pharmacist to bear the brunt of things, which they do rather miraculously given the circumstances."

"The workers have an issue with doing the job they applied and were hired to do. Such piss poor attitudes not only from the pharm tech’s but the pharmacist (woman) is not the brightest crayon in the box and calls it “her pharmacy” she said she has the right to refuse service since they close in 5 minutes. Then tried to justify saying I would do the same and I replied with “we don’t refuse patients any service because it’s my job to help others not make things more difficult. Overall this pharmacy has went so downhill over the last year. I can see why the gentlemen’s pharmacist left to the other location."

"Bad customer service, and that goes for the one up the street too. Idk if the employees aren't paid enough, poorly trained, or just disgruntled but I don't like that when I come for help I'm met with opposition. Honestly, I'm suprised. I went into the store to pick up my rx and I wanted to transfer it. She told me I have to do it in the app and I have to wait til it fills again. I did that and then I can't see my rx anymore and the app is telling me it's too soon for it to be filled. The app has always been trash tbf, which is why I asked in the store. So I call this one and she tells me it's there but I can't get it til Monday. She says to me, "well why can't you go to that one? it's only 6 miles from here" Wow. Excuse me. Rude. That's neither here nor there. It's not your business why I want it transfered. I don’t want to drive 6 more miles so I can make a 20mi round trip. Really? Is it really that big of a deal to transfer a rx? I've never talked to a customer like that and I've never denied a customer assistance when they're standing right in front of me asking. That was just very wild to me."

"I recently had a prescription sent here from the terrible location in Hammond. I would rather die of whatever ails me then to ever enter that establishment again. They were so helpful here at the Munster location. Very friendly and accommodating. Literally fixed the mistake Hammond made. AND picked up by the 2nd ring. 3 miles apart. A world of difference"