Walgreens

"This Walgreens is awful. We went there for the first time for prescriptions. Stopped at the drive through for prescriptions from urgent care, they said the prescriptions would be ready in 30-35 minutes. No offer to contact us when they were ready so we assumed that it would be ready in 35 minutes. We confirmed their hours with them at that time. They said open until 10 pm. We waited 47 minutes and pull up, they have a sign in the window stating they closed the drive through. There was no mention of this when asked about their hours from the drive through earlier. Went inside, the prescriptions still were not ready! When confronted with how we just asked earlier of their hours, why were we not informed of the drive through closing they stated “normally the drive through is not closed but they decided to close it. Too bad.”"

"Would rather not give one star but have no choice. I hate Walgreens so much so much. But it's closest to getting pictures done. I placed an order before the store was opened. Said it would be ready at 930. I go at 1245 on my lunch at work. They are still not done. They told me they were busy. I'm sorry don't say a time when it won't be ready. Also, you should probably be nice and not mean. What the heck. I'll drive farther from now on. I seriously am never going back here ever again."

"I agree with all the bad reviews on Walgreens in Bourbonnais. I called asked for store manager..no answer. Asked for pharmacy manager..no answer. Asked for photo...no answer. Finally got through to a cashier who said she'd call pharmacy to ask them to pick up. Got a very rude girl who told me they have 100 scripts ahead of me. Filed a complaint with corporate. Guess what corporate does! They have the store manager call you up with excuses. I was double billed for this script & manager said I have to go into the store & show my receipt to get a refund. They can keep it! Never walking into this store again!! SHUT THIS STORE DOWN!"

"Been waiting on a prescription delivery for almost 2 weeks. Called the pharmacy told them i was waiting for the prescription they asked me my name, i told them and then was told they couldnt track it. was transferred to somewhere? after i told them i was waiting on a prescription delivery i was immediately transferred again back to pharmacy i assume. Was then told that they basically just threw my delivery out which is what I suspected because the app said “order received” this whole time. Changing pharmacies asap. This place has given me too much trouble recently not worth all the stress and anxiety of will they fill my prescription or not. It’s honestly disgusting they would do this to people."

"I don't know if it's a staffing issue or what but the drive thru is closed. Handicapped people such as myself cannot stand in the inevitable long line. Makes it much worse when only one person is taking care of that aisle long line. This business can do much better to serve this community then what it currently is offering"