IU Credit Union

"They are prejudice against people of color. I went in to get a new debit card and the woman helping me was very short with me, would not look at me in the face, and then I guess she asked someone else to assist me because I looked up and it was a new person giving me my new debit card. Don’t go here if you are a person of color they WILL make you feel uncomfortable and act like they are annoyed you are there."

"Raynah absolutely saved the day for me. My wallet was stolen over the weekend, and I was trying to replace cards and IDs. Raynah found my information on file, got the card replaced in five minutes, and thought ahead that I might need additional cash on hand until the card was activated. I had gone to two previous IUCU branches which were less than helpful (one made absolutely no attempt to be helpful). This particular branch is going to be my "go to" branch here in Indianapolis. I received world-class customer service today."

"Generally I'm a big fan of IU Credit Union, but today, I visited using the drive-thru. Even though the teller was polite and curious; she failed to made sure the tube had forms for their members and my money wasn't sent out in an envelope within the tube. Not a big deal, and I understand if they are busy. But for some that don't bring masks don't want to venture inside the branch. Thank you."

"The best branch, we went to Bloomington to wire some money, they gave us a hard time and decided not to do it. We came to Greenwood branch it took some time but they have the patience and the best interest of the customers. We appreciate so much, you are just great thank you Hannah and the whole stuff."

"I went to IU credit Union about a year and half ago to refinance my car loan and I would say that they made my life so much easier and happier with having my car refinanced with them, they made everything so easy for me and helped me keep my car, they even worked with me after I moved to a different state that was nice of them, I’m just very pleased with their service, great customer service and very nice people! Every person I’ve talked to was nice and Natalie was the one I finished all the process with and she was amazing! I would recommend IU credit Union to anyone! I just wanted to say Thank you so much to all the Staff from IU credit Union!"