Lexus of Huntsville

"I bought a used 2011 Lexus SUV. Was not told that the navigation is only accurate to 2018 and can never be updated. If I had known I never would have bought it. After being told, numerous times, that these cars are thoroughly inspected and like new, I've had to spend almost $3,000 on repairs in less than 1 year!"

"On Wednesday, December 20, I visited your dealership and purchased a 2024 Lexus RX 350 Luxury AWD. My experience began with Lynn the receptionist quickly greeting me with a customer-first attitude. Within minutes, Garrett Waldman, Sales Consultant was showing me several vehicles and explaining their features. It wasn’t long until my trade was inspected and I received a professional out the door proposal that I accepted. Garrett introduced me to Lori Gessini, Finance Manager. Lori stepped me through every option without pressure. The dealership was buzzing with activity yet the staff was always professional and answered all my questions. Ms Fairhurst, you have assembled a great team for a wonderful customer experience. They earned FIVE STARS. Thank you. Merry Christmas and Happy New Year"

"I would like to say how great my service was with this dealership. I had to send my car there due to a wreck. When I got it back there was a problem. I am 92 miles from them. But they sent a rollback for it and that was a white glove experience. David received my car and within 2 days my car was delivered back all in great condition. Considering I was so far away I couldn’t have asked for better and faster service. Thank you to all who were involved."

"Lori made buying our new TX a breeze. She was super informative of the vehicle and kept us thoroughly updated throughout every step of the deal which was great. She was very responsive, kind, and not pushy. We will definitely be buying our next Lexus from Lexus of Huntsville! Thanks Lori!!"

"I went in to have service work done and while waiting I like to walk the lot and see what's there. Unfortunately there were no GX at the time. Jonas came out and got my number and said he would let me know when some came in. A week later they received some in and he sent me a text to let me know. After multiple text and photo messages of the different vehicles he convinced me to come in and look in person. I'm glad I did because he got us fixed up in a new GX configured exactly like we wanted. This was on a late Friday afternoon and everyone stayed after closing time to make sure we got our deal made. It was a great buying experience from all aspects."