Simple Meds

"I do not recommend this company to anyone. I’m on a lot of medications for my bipolar depression mental health. Not suppose to go a day without them or I could get my crazy thoughts back and end up back in hospital. Well, I ran out out mid August. It’s Sept 12 and still haven’t got them. You can’t play around with a persons meds. If I end up back in the hospital because of them I’ll have no choice but to sue. Worst company ever. I called and canceled today and told them why. They seemed to careless. Just as I figured. Stay safe with whoever you’re trusting your meds with but it sure shouldn’t be these joksters. Take care and God Bless that you have a better experience than I did."

"I receive my Prescriptions. They were all correct. I loved that some came packed in individual package with the time stamp and separated. I got 9AM, 1PM and 5PM. It was perfect. It was in a box where you pulled them I love it. out."

"Simple Meds is now owned by Select RX. Why did they ruin a five star pharmacy. Since Select RX has owned this pharmacy, I have had problems wirh prescriptive and their biking website. I always run out of Meds prior to my next box. Missing prescriptions, pills paks that will not tear off properly and placed in the box incorrectly. Customer service horrible. The person I spoke with basically told me to call back when I receive my next box and if it's still that way then they will try to fix it. I told him the last two boxes were that way and I shouldn't have to keep calling. I miss the customer service and former employees of Simple Meds pharmacy. I don't believe their management is listening. I don't trust my prescription boxes anymore."

"Since SimpleMeds was bought out their service has gone down exponentially. Medications are mixed up, sometimes arrive in the tear-off plastic packs and sometimes in medicine jar. Half pills are not cut in half but need to be done by the customer. These problems would challenge even a ‘with it’ client but is disastrous for anyone with memory issues. Can’t get anyone on the phone or via email to respond to these problems. The one time I did manage to talk to a salesperson (who could not help with the problems) I was told that the parent company is rapidly expanding and there are nowhere near enough employees to handle the influx. I’m trying to switch to another provider but that isn’t easy either."

"This company used to be a 5 star service. Recently customer service has declined and the customer service line now says "SelectRx." If the company was recently sold it explains the decline of service and I would not recommend using them. My mom suffers from dementia. Her newly prescribed dementia medication made her violently ill and I canceled the medication from future packets of meds. My mom fully recovered within a week of stopping the dementia medication. I learned that my mother was violently ill this week. She had received her new box of medication which included the dementia medication I had canceled weeks ago. I opened every packet of medication and removed the offending pill. I have been attempting to reach someone at SimpleMeds and have still not been able to resolve this issue. 1. How did this canceled medication make it into my mom's packet? 2. What measures are in place to be certain this never happens again to my mom or any other patient."