Comfort Suites Plymouth near US-30

"Dirty, trash overflowing onto sidewalk and grass outside, bathrooms were dirty, stains on sheets, no beverages for breakfast. Options for breakfast were dry cereal but no milk. Pool and hot tub had a film on top of the water and was very dirty. No room service. Even after asking for room to be cleaned, waited hours for a reply and they still didn't clean it. Expensive and not what is used to be."

"The staff was very helpful but the place is run down and the owners obviously don't care. The pool was gross, hot tub wasnt working , the jacuzzi was still dirty and had scum. The lights next to the bed are broken. The bathroom didn't have towels. We were willing to deal with all of that and look past it until I laid down in the bed getting ready to relax and looked over and seen a bed bug on my pillow. We instantly left!! Can not handle bugs. I still feel gross!"

"The room was dirty, bathroom sinks not cleaned, the duvet on the bed looked as if it hadn’t been washed….ever. Says they have vending machines for snacks, they don’t, only an area downstairs near reception that was completely empty. In the morning we attended breakfast, everything was empty and had to ask for the receptionist (who was on a FaceTime call, with no one checking in or out) to refill things. This was mid breakfast 8am!! The breakfast area needed cleaned as well. Definitely do not recommend staying unless you’re desperate. Needs major maintenance and someone who cares."

"We were very disappointed in our experience with our one night stay at the Comfort Suites. The staff shared the hotel was just sold a few days prior and the employees were excited about the prospects of the new owners fixing up the hotel. We recommend not staying here until it is renovated. The best part of our stay was that the staff were friendly and helpful. Our room was large with a separate sitting area that included a small refrigerator and microwave. At check-in we were told the pool was cold and the hot tub was broken. We did have issues with the room lock not locking but after playing with it we felt satisfied we got the lock to work. When we entered our room we could immediately see the curtains were partially hanging off the track, the closet door was broken off its track, the closet shelf was U shaped and not strong enough to support any weight, and the couch was torn and very worn. We found the shower faucet handle continuously falling off, the toilet seat cover was broken off just sitting on top of the toilet, the faucets were tarnished, there was significant dirt stains on the fan and around the door handle on the door, loose floor tiles and the little bottles of shampoo and conditioner on the counter were half used. Monitor the status of any renovation when booking your next stay. There are options in the area."

"This place was filthy and un maintained. The jacuzzi was growing mold and the water was green. There were Broken lamp shades in the room. Missing light covers, cum stains all over the couch, the ice machine on our floor was broken, and the one on the first floor was flooding the room because of some unfixed leak. This felt like a rent by the hour establishment.. the poor woman at the desk was doing her best to be polite and accommodate regardless of how low class the owners keep this place"