Kroger Pharmacy 2200 Independence Drive, Greenwood, IN 46143

"I hate being a Karen but this is really out of hand. Nearly every time I have to pick up a prescription, there’s a problem. And I get talked to like I am the one who has it wrong and talked down to. I’ve had to call my doctors office’s multiple times and hand them to phone so they can hear from them directly that my prescription actually exists and was sent over, among multiple other problems they’ve had with me. I’ve never dealt with this at any other pharmacy I have used. I have chronic illnesses and unfortunately have many medications I have to regularly pick up, I understand staffing issues but it’s not like I want to be sick and need to use their services so a little grave would be appreciated. I also work a customer facing job and I’d never talk to customers like I am spoken to here."

"I had a frustrating experience having two scripts sent over to this pharmacy. The pharmacist went above and beyond to make sure they got both scripts taken care of for me."

"I have never dealt with a worse pharmacy. They hang up the phone if you try to call them. I called 3 times and was hung up on twice. Finally a woman answered angrily and quickly transferred me. I was transferred around until someone called me by the wrong name then transferred me again. Every time they ring up my meds wrong with the kroger rx nightmare and we have to get it sorted out. When I go in to pick them up they always complain about being short staffed and that someone called in etc...I told them being short staffed doesn't compare to going through withdrawal because your meds are days late..."

"The employees are nice as can be, but always stressed because they're overworked and understaffed. Also it, many times, takes a full week to get a prescription refilled. There is something very, very wrong with this pharmacy, and I have no choice but to look elsewhere."

"I have never had a problem here. The line is rarely more than one or two people long at the most, usually I just walk right up and someone is helping within seconds. Can't speak for the drive through as I'm fully capable of waking inside. Staff is polite and you can tell they're busy filling prescriptions but they're still attempting to provide prompt service once they see you. I've never experienced delays picking mine up and nobody has been rude. Cost is fair and I always receive exactly what was prescribed."