FedEx Ground 3200 Rodeo Court, Bessemer, AL 35022

"Received notification that a package was delivered. But, I never received it. If it were, in fact, delivered, it was not to my front door as stated in the tracking information. Poor service."

"Shipment has been delayed 3 days now because of lazy, worthless, lying drivers. 1st day the reason for non-delivery was that the business was closed - it was not - we are open until midnight. A straight out lie, 2nd day the reason was that WE requested a delay - we did not, Another lie. Today the reason was the same, that WE requested a delay, we did not. Another lie. This local FEDex operation is a complete joke. Staffed by worthless, lying, lazy idiots."

"I waited for two shipments to be delivered for several week. I finally got a notification that they were shipped. These packages were the same order and shipped at the same time. I finally received a notification they would be delivered today. My notifications said both packages would be arriving. I only received one. After checking, I was sent a notice that the second package would arrive next week. Evidently it was not put on the truck with my other package or someone forgot to put it on the truck in the morning. I want a refund on my shipping cost. I use several shippers, but FedEx is the worst."

"For the last 2 years, 60% of the packages shipped to me FedEx ground thru this facility were late or lost. I'm not sure why this location is so bad. I have lost all trust that they can deliver anything other than broken promises."

"Horrible service with lazy drivers. They will mark attempted delivery and no one home not even showing up. Managers are pathetic to say the least. They even said my wife signed for a package. Now that I have made a complaint the driver had inputed that my dogs are aggressive. My dogs are secured in my house behind a storm door and regular door. Sad when you blame dogs for you not being able to do a job."