Reed's Nursery and Garden Center

"To make this short & sweet. We went to reeds because they had a nice selection of a variety of trees. We purchased over $3,500 in trees. We purchased 4 Serbian spruces and planted them all in the same day. Two died entirely within 4 weeks. The other two are doing decent. The two dying trees have two complete different issues going on, yet when I call after I exhausted my resources in trying to revive the trees , the only response is “unfortunately your trees probably don’t like your soil” and we don’t offer any kind of warranty”. That’s the kind of customer service you will receive. Makes zero sense to me when the other 2 trees are normal and are all planted together but two of them are dead. Huge Waste of money, time, and effort. I’m very disappointed at this place after the amount of time and money I spent there, my newly built neighborhood and myself will not be purchasing from here and if you want no safety in purchasing your trees with possible issue, I highly suggest you go elsewhere. This wasn’t just $100 wasted, this was shy of $900 down the drain."

"Since moving the area a few years ago, Reed's has been our go-to for all things land/hardscaping, and have had generally positive experiences up until this point. Last year, we purchased/planted ~10 arborvitae, and unfortunately a few (3) of them didn't make it through the winter. I asked if they would consider some type of discount/arrangement to replace product that didn't survive more than a few months. Not only was the answer plainly "no," but the representative couldn't have been more rude/unhelpful about their response. Considering the 10s of thousands we've spent @ Reed's over the past few years, it seems petty to not consider any type of remediation option. Going forward, I'd recommend other venues that do offer limited warranties on these types of investments."

"Didn’t get a timeframe on mulch delivery, which wasn’t a big deal. When the driver showed up we weren’t home and he called me. So I gave him very clear instructions to dump the mulch in this bed. But he decided to be short about two feet. Ugh! Now instead of just spreading it I have to shovel it out of the grass and take it over and spread it. Thanks for giving me a bunch more work for no apparent reason! Now we are having to shovel mulch out of our grass In the rain so that it doesn’t kill the grass. Bonehead driver...."

"I am beyond impressed with Reed’s Nursery & Garden Center. They do tremendous work, are very meticulous, and have the best plants & trees in our area. We absolutely love our new patio & landscaping! It’s everything we’ve always wanted & dreamed of. Thanks to Dan & his expertise advice. We were very impressed with his staff as well, they were extremely diligent from start to end with our project. If your looking to put in a new patio or having some landscaping done, I highly recommend Reeds Nursery. I promise you will not be disappointed!"