Osborne Animal Clinic

"My dog had a spay surgery here and she came home completely covered in her own urine. I cannot believe anyone would allow that. Makes me wonder how long she had to use the bathroom before she had to use it in the crate they had her in and then how long she had to sit in it. Abusive and neglectful behavior."

"They are such an awesome team of people. Only complaint is where are the cat treats. I'm a cat mom my babies need treats too. Anyways thank you to the whole staff for taking care of my babies."

"Dr. Osborne is great, BUT... If you get a quoted price for something, PLEASE GET A PRINT OUT of it because when you bring your pet back for surgery or what ever the case may be, the price will change to a higher one. This just happened to me. I've taken my cats here for some time and my cat needed surgery on her belly for a mass. A week before the surgery I ask how much it will cost for updated shots, nails clipped, and surgery. I was told a price but I didn't get a print out, I didn't think I'd need to. Well I take her in for surgery, go back to pick her up, and the price is over a hundred dollars more. When I ask about it the young blonde with braces at the desk looks at the paper and says "oh that price was just for the surgery." .. um no, I asked in advance...The girl that gave me the quote was there and I asked her about it.. first, she says "it wasn't me that gave you the price". So I'm standing there dumbfounded when she says " wait, yeah that was me and the price was for everything", Then she leaves the front and disappears to the back. So I say to the young girl at the desk, is the price what I was quoted then? With complete disgust she says "as I said, that price she gave you was just for surgery.". Even after the other lady just confirmed what I was saying? By this point my husband is furious with her attitude and asks if we have to get the staples removed there or can we take her some place else.. another lady chimes in and says "it's free here". She totally missed that it wasn't just about the price, it's the principle. My husband says I don't really want to bring my pets back here if this is how things work. All the while he's talking, the young blonde with the braces is shoo-ing us out with her hand and loudly telling us BYE HAVE A GOOD DAY, HAVE A GOOD DAY! We weren't out of line and didn't say anything out of the way, I was confused why her reaction was so nasty. So we went out the door. That's when I realized after we were basically kicked out that we weren't even given her antibiotics or pain meds. So I had to go back inside and ask for it, thankfully it was a different lady, Ms Tracy, who witnessed the whole thing.. At this point I'm beyond disappointed and I asked if I would've left and didn't come ask for it would my cat have just been without them? Sarcastic and awful I know but by this point I was over it. Nicely, She says I would've called you and then she went over the directions, I said thank you and left. What a great lady to be so kind after I was being sarcastic. I'm still shocked that this all happened. I had thought so highly of the place. Not once was I told that they were sorry it was a miscommunication, or that there was a mix up or anything. That young girl's attitude was basically - oh well too bad for you now get out- Dr Osborne never seemed like the kind of man to run a business in that way. He has always been kind, straight to the point, and helpful. So please make sure you get your quoted prices printed out!"

"My veterinarian that I take all of my animals to. Dr Osborn is a great vet that really cares about his patients. I highly recommend them. Their staff is awesome and goes out of their way to make sure you and your pets are taken care of and happy!"

"Dr Osborne was really great with my Ozzie! I almost asked if he accepted human patients because of his kindness to animals and people. I really appreciates him alot for keeping my Ozzie bo alive. His staff are some amazing ladies, I love them all. God bless y'all. Osborne Animal Clinic will always have a special place in my heart!!!!"