Automobile Diagnostics
3180 Washington Street, Columbus, IN 47201
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Automobile Diagnostics is a top-notch car repair institution located at 3180 Washington Street in Columbus, Indiana, United States. Our dedicated team is committed to helping people with their cars, providing friendly customer service and quality auto repair service for all makes and models. We offer flexible service options and will only conduct necessary work, overseen by our on-site owner. Become a Car Care Club member for great discounts on services. Our ASE-certified technicians ensure your car is in good hands, and we are an exclusive AAA repair facility. Enjoy the convenience of pick up and delivery services, as well as secure key drop off. We offer two payment plan options for unexpected repairs, and our work is backed by the NAPA Peace of Mind Warranty. Don't just take our word for it - read reviews from satisfied customers who praise our professionalism, honesty, and exceptional service. Visit us today for the best auto repair in Columbus, IN.
Reviews
"Quick and thorough work, pricing was fair and payment plans available. Communication was top notch and everyone is very friendly! The classic small town repair shop experience still exists here."
"UPDATE #2 We have our van back for a week now and so far so good. It is running smooth and we VERY much appreciated the professional way we were treated. Thank you for the way you treated us. **UPDATE*. They have contacted us and an agreement has been mutually agreed upon. We appreciate them reaching out to us. Thought we were doing something good for our van with taking it here, trusting them and having them do a check on our van. One thing we did not know is we should have had a degree in car mechanics before doing this and trusting them and their “warranty”. They changed all fluids including the transmission fluid, found out later from 3 different places they should not have touched it. It can and did screw up our transmission. Now they want $1500 to “fix” the problem(problem is between 3rd and 4th gear)which we have also found out this will not fix the problem. We may have a few days to, if lucky, a few weeks, then it will be something else. When asked about warranty, of course, this does not fall in it. For a place that has such “experts” you would think they would know this and not tell us “I can’t look in a crystal ball”. Since having had the van in there we have been back 3 times. I tried not to blame them and that everything was coincidental but after the last time I am done. Now on the low end it will cost us over $5,000 for a new transmission."
"Excellent service. My car needed several new items / or adjustments. They were thorough - itemized list with cost for repairs. Answered any questions in timely & friendly manner. Cost was less than quote. Very satisfied."
"I only clicked on one service that has been performed for me, but there have been many others over the years. If I could give more than five stars, I certainly would. This is a group of wonderful, friendly and skilled automotive employees. I want to give special thanks to Don Whicker, who has gone above and beyond to be helpful and kind, as well as someone I could depend on for honest and helpful advice. I never worried at any time that someone was trying to take advantage of me."
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