Facets of Touch 19265 Burnham Avenue, Lansing, IL 60438

"I apologize for not remembering the young ladies name who serviced me 9/2/22. The place is friendly, and clean. The whole staff was professional. When I tell you the young lady got these feet right baby, she worked it. We had food conversation and lol. I will be back and they use real gel products not acrylic thinking you getting gel nails. Thank you for taking me in last night I truly enjoyed my service."

"I've been coming here to get my nails done for 6 months now and have never had a negative experience. Jennifer is so thorough and patient with my problematic nails. The salon itself is very bright and clean. I absolutely love it here!"

"I've been to this nail shop 3 times. Once back in June, then the beginning of September and then September 24, 2021 which is actually my birthday. I at first love this shop to the fact I had to told my uncle about this place and he came and get his service done for his birthday. Then I came and my fiancée and I came and get ours done for our birthday which it all went downhill due to Jennifer Frazier. She should not be a Manager because she doesn't listen well and have a smart mouth. She appears to be very nice but I see that is an act. I was so surprise by here and stated I will not be returning and will let my people I refer there to no longer come as well. As a black person I try to support a black business and this is the thanks I get. An incident that should not happen and then it happen on my birthday made it really bad an experience for me. I know if the Owner would had been there it wouldn't had happen. Latonya was awesome enough to try to smooth it out between Jennifer and I. I told her if I would had known she had a great customer service person I would had choose her as my nail technician even though I was trying to get the Owner to service me but wasn't there due to personal reasons. It is 11/18 and I haven't been back and won't be until the owner get to the button of my matter if she care of enough and she was one of the main reason I love this place in the first. If not I will be taking my business somewhere else that will appreciate me and my money. I will not be paying for any bad service. I will be letting be posting my comment about this so no one else won't ever have to go through this. People pretend well especially I see when their boss is not around and that's not good for business. It took me a while to post this matter due to being busy."

"I have been looking for a nail salon arojnd the area for a long time and im glad i step into the shop. Love my nails and Kristin is awesome, sweet and friendly will definitely come back."