Mancino's Pizza & Grinders 1301 North National Road, Columbus, IN 47201

"UPDATE: we received our pizza at 7:15, and around 7:40 received a call from Mancino’s asking us to remove our review because they felt the fault was not theirs, as they had made the pizza a second time for us, and it was DoorDash who should receive the bad review. We ordered the pizza through Mancino’s website. Until the delivery person texted us, we had no idea DoorDash was involved. The caller did inform us the service they use will be terminated on Monday. So I changed my rating from one star to two stars since the issue is being addressed. We ordered pizza this evening through the app at 5:35, and when our pizza should have been arriving around 6, we received a text instead from our delivery person informing us that a person came in and took our order posing as our delivery person. We contacted Mancino’s, and they told us we had to cancel the order, which they would refund, and order again. It’s now almost 7, and the kids are hungry and bedtime is delayed. The person on the phone told us “we don’t know that they stole your pizza, maybe they just delivered to the wrong house.” And then also proceeded to inform us this happens a lot. Are there no repercussions for people stealing other peoples orders? If I were a decision maker at Mancino’s, I’d want to address this ASAP. It’s a bummer because we love the pizza. But it’s too much money for this much headache, and I won’t risk it again."

"Fairly decent value. I went for the lunch special which was basically $9. It had the 1/2 grinder, bag of chips and a soda. I got the roast beef one and it was more than enough for lunch."

"Only giving this place 3/5 because the quality of food and service is never consistent. 40% of the time your visit will be great. The other 60% is just okayish.. The place is ran by people between the ages of 16 to 18. They do not have a manager either. When I had an issue and I asked to speak with the manager, they told me they don't have a manager but they'll get "they oldest employee". He was like 18 lol... Its a shame because this place used to be the BEST in town but now it just seems run down and dirty."

"We got 2 personal pizzas and 10 breadsticks. Both are fantastic! Super fresh and yummy! Definitely coming back!"