Faith, Hope & Love Childcare Center

"I am the owner of Faith Hope & Love Childcare Center. Normally I don't respond to negative reviews because they are just a part of business. Everyone has their opinion and most people know there are 2 sides to the story. If you have read the review about the little girl that got scratched. Her face looks horrible. We feel awful that it happened at our center. I have been in childcare for over 30 years. I love these babies as my own. This incident happened late in the afternoon. It did not look that bad at first. It was just pink. The child that scratched her was just a little older. They were sitting in the floor looking at books when the teacher turned her back to change a diaper the incident happened. This child had never scratched anyone like this before and has not since. The baby that got scratched pulls hair. She doesn't know any better. We van only assume this is why the other child acted so aggressively. She also doesn't know that the baby was intentionally trying to hurt her. We did tell the mom when she picked up the older sister for dance but she was not alarmed enough to take the baby with her. If we are so horrible then why would you leave your 2 older girls at our center until you found another one. As far as the flies in the baby room. We had a gnat problem back in April and yes we put up a hanging trap to try and catch as many as possible. I'm sure many of you can relate to gnat problems and how hard it is to get rid of them. I did have a issue with my landlord last year and he threatened to evict me. The issue was resolved promptly and dis not affect the care of the children. We do close for 7 holidays every year. We close if they are predicting a widespread outbreak of tornadoes in our are because our center is small and the chance with the children is just not worth it."

"Check their deficiencies with the state it will tell you how bad this place is!! This small town daycare seemed a little dingy but it was the only daycare with openings. Soon after enrolling my 3 kids I realized I made a mistake. The baby room had been reported for flies and had hang traps from the ceiling, everywhere, not just in one corner. They had an eviction notice taped to the door that we were told not to worry about the property owner was just "overreacting" about an issue they were having. They would randomly close with little warning putting me out of work for the day. AND FINALLY THE UNFORGIVABLE INCIDENT -- LONG story short they left a child known to be aggressive in the same class as mine and she was attacked. They didn't think to call anyone because it didn't look that bad to them. My child had numerous puncture wounds to the face and a corneal abrasion to her eye. They performed first aid to her open wounds with a baby wipe instead of medicated ointment to keep bacteria from spreading. I had no idea this happened until I picked her up at the end of the day HOURS later. DHR was contacted and apparently this was not the only complaint against them for aggression. There's more to this story but please save your child and do not let them go here! The owner even said they have no sense of management if she steps out.. which is when this took place."