Louie's Tux Shop

"The customer service was next level. Don't waste your time with Men's Warehouse. I highly recommend this place!"

"Overall this was a bad experience. We picked out our outfits and they were great to work with then. Our try on fitting for the groom got rescheduled due to only having one tux in my husband’s size. Fast forward to the week of my wedding, NIGHTMARE! Out of 11 tuxes, only 5 fit and one of those was “doable.” This resulted in multiple of extra trips for us to pick up the new sizes. One of the groomsmen never got his proper pants, which no one called to tell us they didn’t come in, so someone attempted to go get them. When I asked how more did not fit than fit, the associate told me that she didn’t fit anyone so she couldn’t tell me. Just very disappointed in how it all went. They are pricey for what we got. Big headache that I shouldn’t have had to worry about the week of the wedding."

"First things first, overpriced. Tried to rent just a jacket, pants, and white shirt; total came out to $171.00! And this was the discount price! Second, the store manager Nikki was not at all helpful in trying to get us a discount or in helping us customize each suit we were trying to rent. We explained to her that we would like to just rent the jacket, pants, and white shirt, no special or extra accessories. Told us that the rental price for each piece was different from the website and was very confusing. We ended up cancelling the rental of 3 suits because Nikki was more condescending and confusing rather than helpful, suit prices are ridiculous (we were better off buying all three suits at another store for much less), and they charged us a $50 fitting fee for 2 people. Will be recommending literally anywhere else for more affordable rentals and better customer service."

"Employees would rather chat amongst themselves and tell the customer to go online rather than help them in the store. Quite miscommunication, told store themselves about who would be in and when no longer this person etc, for 6 times I got a call reminding me that so and so needs to be fitted or pay this that or the other. I contact the local store and they have it written about all the changes etc. Also I thought in all my paperwork I had an usher switch to groomsmen but the tux wasn't black it in fact matched the same color as the best man who then couldn't really stand out. This was the only place to go after my entire family spent years getting wedding/prom stuff from Mr penguins tuxedos who unfortunately closed. TRY MENS WEARHOUSE or better yet just go to the courthouse."

"All and all the people were great. Worked well with us. I'm only giving a lower rating because when we got there to get my sons prom tux I paid in full for they said.. oh sorry we don't have your jacket you wanted. (Black velvet) Even tho the one he tried on fit fine. We will use them again but if I wanted my son to have a basic black suit I could have not drove over an hour to this location."