Big O Tires 3012 West Broadway Street, Princeton, IN 47670

"I took truck to get alignment. We put a new rack and pinion and tie rods on it. Had a 11 o’clock appointment. Dropped off they said about an hour and we told them we would walk to Walmart and give me call when done. 2 hours later we walked back and still wasn’t done then told me that set camber and caster all the bolts were frozen. I replied that it only needed a toe in or out to straighten the wheels. It drove perfectly fine because we counted the turns on the tie rods so we knew it was close. We got back and they didn’t even test. It now when we let go of the wheel it make a direct left turn. I called in and they said we told him it had all new front end parts. I replied no had all new steering parts. So this place has wasted 3 hours of my time and 100 bucks and was basically called a lier. Stay away from this place unless you want to be called a lier and for them to waste your money. Edit we just got truck on stands. Jam nut holding tie rod end was not tight by 1-2”. 3 of 4 upper bolts holding upper a-arms on were loose by 1/8-1/4” they gave me back a death trap. Hopefully I will get ahold of some one with intelligence when I call them again or I get an owner of store or company. This place is Incompetentence with a CAPITAL I. Stay away"

"Purchased 4 215/45R17 Big O Legacy tires. What a difference riding ìn my toyota corolla they make. Came with 3 yr 55000 mile warranty. A bit pricey but I use my car for work purposes not a bad deal. I feel safer on these good tires."

"Had my Ford Edge towed here yesterday due to a large puncture in my front driver side tire and our donut was flat. We called ahead to check their availability and were told they weren’t busy. When we got there, it was smooth sailing and we were in and out within about 20 minutes. They even aired up the donut for us. Awesome, affordable service. Thanks guys!"

"Very poor phone communication! Called 3 times to get an oil change and tires rotated but got put on hold each time then to have someone pick it up to hang up the line. Won't be coming back there again after 10 years cause it seems to just keep getting worse there. First from them getting oil and grease on my interior to forgetting to tighten one wheels lug nuts. Don't recommend going here!"

"Great customer service. Very throughout discussions. James did a wonderful job on my car. Very comfortable with them. Will definitely do business there again. Thank you James for awesome work!"