Subway

"everytime i go thru the drivethru and tell them i need my sandwich toasted, they never do and then when i call in to get it replaced i get attitude and they act like its my fault even when i tell them at the speaker to make sure its toasted and they say ok and then its not when i get home...... this is the 5th time its happened and each time i give them another chance and the GM there named Jo is something else...... when I came in with the sandwich one time because of it she rolled her eyes like I shouldn't get what I ordered and I've been in fast food for 15 years and when a customer comes in with a complaint that I messed up on I actually give them their money back and replace the order because it's my fault and then you have happy customers that will come back in order again and spend money there because they know that you accepted the fact that you made a mistake and you're correcting it but this woman God forbid that she says she was in the wrong in any way shape or form and I really truly wish there was another Subway close by because I sure as heck won't be going back if there was and the only reason I still go there is because it's my daughter's favorite food and she can't eat certain things. but the franchise or corporate district manager needs to take a heavy look at this store and get things corrected....... there is a couple really good workers there one named Nicole and another one I'm not sure her name but they work really well together and very kind."

"Waited at counter for 10 min, messed up my wife sandwich. I told them everybody makes mistakes. Then wouldn't take my coupon because we didn't buy a sandwich. We just paid for our meal, I think that's buying a sandwich. Adrenna was horrible at the register. That girl needs fired."

"Placed an order for curbside pickup. Waited over 10-15 minutes after saying I was here on the app before I called them. The lady answered said it would be out shortly. Indeed it was, however I was missing the three cookies. The gentleman who ran it out went back to get it. Came home and both sandwiches were extremely messy, soggy and one sandwich had toppings that were missing and toppings that were added and not supposed to be on there. Cookies were also stale."

"Rude staff. Bunch of teenagers who don't know what customer service is. I walked in, said hello, then stood there for 5 min before a single person said something to me or acknowledged I had walked in the door. Not a thank you, have a nice day. Nothing."

"Me & my wife go there consistently & the ladies & manager there are very kind & understanding. Whatever you order, you get & if its off or wrong they fix it immediately without being rude or a type a way. Its definitely a great Subway & the workers are awesome."