AutoZone Auto Parts

"Asked for a jump for my car that died in their parking lot. I was told they don't do that but I could buy a car battery charger. Terrible experience at this location. Had to wait a while after they closed to get someone out to my car."

"I would like to say good things about the Autozone store location in Franklin, IN. Store manager Doug McKinley and his staff have been very helpful recently regarding issues involving my 1996 Jeep Grand Cherokee- he has a great team working for him. They are knowledgeable, helpful & very professional- I would give 6 stars if I could- for example-Mr McKinley drove all the way over to the Bargersville store to pick up a diagnostic tester that I needed. That was very nice of him. You can’t put a price on that kind of dedication & customer service"

"Shoutout to Doug and Chris for helping me install a new battery. It was cold and gross outside, but they were so nice about it. Very kind and helpful…honestly my heroes since I don’t have family nearby to help me. I’m really grateful. They’ve also helped my sister before too with the same problem. Thank you, Chris and Doug!"

"Needed to run a diagnostic on my G6 so I went to my local AutoZone in Franklin, IN. The clerk, John, was VERY VERY nice and was very helpful and patient explaining how to hook up the tester. Covid prevents them from being in anyone's car so they give you the tester and you run the diagnostics then take the tester back to the clerk who reads it and tells you what is wrong if anything. John took his time explaining things to me as I had no clue what to do. I just have to commend John because he was so helpful and pleasant and unhurried. Means a lot especially at a time when you have some type of car issues and are stressed out to begin with."

"I had given them a chance to fix the mess up and the lady straigh ripped the seat boot off a caliper right in front of me. Then started yelling in my face over me explaining the details of multiple caliper mess ups . then when I returned with the calipers i bought less than a month ago I was refused a reciet and on her note she wrote core exchange and even refused me the money for my parts to get new ones elsewhere."