Publix Super Market at Vestavia Hills City Center

"I’m not one to leave bad reviews. There was an employee who was in the parking lot and pulled right in front of me in the wrong direction. If cameras are there and you care to examine it, it was on the left side looking at the front of Publix. Customer service made this right. When I came up to the register which I didn’t know was hers, she walked away and refused to bag my groceries at the register. I see sick patients all day, and it’s just the last thing I needed to end the day. This just happened 15 minutes ago. Whoever she was I didn’t get her name. I really don’t want her in trouble but mouthing off to me and arguing with me in the parking lot wasn’t professional. Thank you customer service for bagging my groceries and being kind to me and not so to her. She was very disrespectful. I don’t expect that ever. I’ve never had issues with Publix, but tonight I was disappointed."

"Prices are higher but service and produce is better than cheaper stores. Hardly ever waited in line to check out. Everyone is always friendly."

"Publix is just a good place to shop. This store is always clean and well stocked. The staff are very friendly and helpful. Incidentally we got our wedding cake here and it was amazing! The cakes are always very tasty and fresh. The delivery was on time and the girl who delivers was so nice and kept in communication with delivery details so no stress there. It was decorated so beautifully and very very reasonably priced. Note: my wedding was before COVID so maybe things have changed but my experience was top!"

"My favorite Publix in Vestavia put out their Christmas bows today! ❤️ Love this store and the young man, Clay, who always takes me to the items I can’t find!! He doesn’t tell me where they are; he takes me!!! Awesome service! That’s why I shop at Publix! This is the place to order cakes for birthdays, graduations, even pet’s birthdays, or any other time you need a cake. I have ordered cakes from this bakery for many years now. My grandson‘s birthday cake always is prepared by this bakery and even my cat Kricket had her first birthday cake made by these artistic ladies. Olga is my go-to person that always helps me design the cake that I need for a special occasion. The bakery also gives free cookies to children when they come in; but they must be accompanied by an adult. This is because some children have food allergies, so they have to have an adult with them to get a free cookie. I visited my favorite Publix today to get the ingredients for homemade vegetable soup! The employee named Rogers, in the meat department, cut the boneless chuck the exact size I needed and helped me pick out the soup bones to complete my Daddy’s recipe! I love this place. I had to return some cat litter that weighed 25 pounds and Justin, one of the managers, offered to come out to my car and get it out of my trunk . Then he proceeded to give me a gift card for the amount of the litter, so I could do my shopping. Its the little things like this that keep me coming back. The customer service is exceptional!"

"Publix Supermarket is the premier supermarket chain in the south. The Publix in Vestavia, Alabama is no exception. The store is conveniently located just off highway 31 in the heart of the Vestavia community. I am always pleased with the cleanliness of the store. The shelves are always well stocked and orderly. The staff is friendly and very helpful. I must say that the deli and the meat departments are the best you will find anywhere in town. The store also has an excellent bakery as well as a top of the line pharmacy. This supermarket is a full service market. I highly recommend Publix at Vestavia."