Lake Station Ace Hardware 3461 Central Avenue, Lake Station, IN 46405

"Never shop from ACE Hardware store..beware of your purchase item, ACE return policy is so bad, they don't take anything back even the website and receipt says 30 days. Each store has on policy. I am stuck with a $170 water heat Gas valve that never used and same box, the store manger is very rude, unfriendly and customer service very bad."

"It used to be a good place, the personal attention was the difference between ace and Menards, now if you walking in looking for a bolt, they say aisle 10!!!! and read all the boxes!!!! when even they that work there have a hard time locating some things. NO WONDER WHY BIGGER STORES ARE TAKING OVER LOCALLY OWNED ONES, IS THE SAME THING NOW!!!"

"Ace Hardware in Lake Station, Indiana, exceeded my expectations in every way. The store's organized layout and friendly staff made my shopping experience a pleasure. The employees were incredibly knowledgeable, providing expert advice on the products I needed. The wide selection of quality merchandise, coupled with competitive prices, showcased the store's commitment to customer satisfaction. Whether you're a DIY enthusiast or a seasoned contractor, Ace Hardware in Lake Station is a go-to destination for all your hardware needs. Exceptional service and a comprehensive inventory make this establishment stand out as a reliable and top-notch hardware store."

"This place is not that bad. I only had one major bad experience with this store and that was when I purchased a firearm there and left it in the owner's care until I received my gun license. Well a couple months passed and when I went to retrieve my already purchased weapon, the owner act like he didn't know ANYTHING about me leaving it there because I had misplaced my receipt. Even after going into the system and finding my purchase, he still act as if he didn't know me or my wife and he's known us for YEARS! So needless to say I won't be purchasing anymore more guns from this facility.."

"Shop is dingy, dusty, and cramped, and the customer service was a joke. The cashier was a 20-something girl who was more interested in playing on her phone and joking across the store with coworkers than assisting me. The POS system gets stuck with every rewards transaction and "nobody knows if it went through" per the cashier. I came here to save time on my route but I will go out of my way to go to the Hobart location from now on."