Pizza King | Greencastle, IN

"The Manager is insanely rude. I was provided a menu with a particular price. I'm a single mom with a two year old. I just wanted a decent lunch, and I picked the cheapest item there. When the bill came, it was almost double the price on the menu. When I asked my server (who was very nice), she said I'm really sorry, I gave you an old menu and we're changing prices. I told her I understood but asked her to honor that price since that's the price provided. She said she would ask and went to the back. I then heard an argument ensue between her and the manager. The server stuck up for me, and the manager insisted that it didn't matter what I was quoted, she wasn't changing prices. The Manager then came out and proceeded to speak to me like I was five, explaining I was given the wrong menu and that's just how it was. She tried to lie and say I technically got more food, but backtracked later when she realized she was wrong. I told her that I understood the menu was wrong but that was on them and they should at least honor the prices provided. To which she responded with "Well there's actually a clause in our menu and I can change the price at any time for any reason." By the way, the clause simply says "Prices are subject to change, based on availability." That does NOT mean you, as an establishment, get to just change the price whenever you feel, and double it for any customer you don't like. She told me "Thanks for coming though!" And I informed her She was incredibly rude and I would never be coming back. Instead of apologizing, she said she wasn't being rude, just stating facts. I feel bad for the employees!"

"I went in to Greencastle Pizza King tonight to get a replacement from the last time I went in. The last time the pizza was burned to a crispy and nasty and breadsticks were nasty and they didn't give us the sauce we asked for. So I went in not too long ago to get the replacement order and the manager tried to make me pay for the breadsticks. She stood there and argued w me. First off I've worked in restaurants before so I know a replacement order is FREE. Now if the breadsticks last time were good and w correct sauce then yeah I would have paid for them. We order from there all the time and the last 3 times we ordered the food was burned and gross but we didn't say anything until the last time. I don't need or want free food. But if I call and order and say "lightly cook the pizza please" then your staff should read the ticket and make it correctly and you wouldn't have had to replace our order. Like I said the last 3 times the pizza was nasty and burned. This time it was good and made properly. I had to check it before I left. Service has definitely went downhill since this new lady took over. Hannah Hurst is awesome though!! Love her. Get it together pizza king."

"I've gotten takeout from here twice in the last 3 months (I don't live in the area unfortunately) and both times it was great. When I make it back to Greencastle I will eagerly go again."

"Even during all this construction, My order was hot and ready when I got there. Tuesdays specials are an added bonus."

"Food was delicious, and so fresh! The customer service was amazing! Super kind server, who made sure to check in with us so often!"