Jeannie's Appliance Services

"I didn't even work with this place and they still managed to be unprofessional and inappropriate. I opened a ticket with Samsung for appliance repair which Samsung subsequently closed. Several days later someone from Jeannie's left a voicemail saying they wanted to schedule an appointment for my Samsung appliance. I disregarded it since the ticket was closed. Then the following day I received a voicemail from a man who said he was 30 minutes away from my house and would be checking on the appliance!! I never gave this company my address or permission to show up at my home. I would avoid them at all costs. I've reported this to Samsung in the hopes that they stop working with Jeannie's Appliance Services."

"I share similar reviews to others. Jeannie’s was hired through a fridge warranty of a brand new, leaking fridge. It has been a 3 month process, all while my fridge is actively leaking on my floor and has already caused damaged to cabinets. I have kept a tarp under the fridge to prevent anymore damage. It took me quite awhile to even get an appointment with Jeannie’s because they said they had ordered a part and were waiting for it to come in, (before seeing the fridge to know what was wrong.) Once this part came in, I did finally get an appointment, it which they examined the fridge to find it was the wrong part. After a month of waiting for that new part, and having to call several times to request an appointment, I finally get one scheduled, to which they no show. Finally after 20+ calls to Whirlpool, Whirlpool is finally just giving me a whole new fridge. I do not recommend."

"Our GE stacked washer and dryer quit on July 31st and it them forever to get parts they come and said they needed more parts and when I called them they said they were booked through Wednesday and now they are telling me it's going to be another week. It's not all their fault the unit itself has been nothing but trouble. The last time a repairman was here he said if it didn't last he would recommend replacing the unit. I will NEVER have another GE appliance and Jeannie's just keeps giving me the runaround. Been over 2 1/2 months and still not fixed."

"Samsung sent these people out to fix our 3 month old washer . Tech come out said he could fix it . Came back 3 days later was here for 2.5 hours . Took the washer apart . Said he brought wrong part and would be back in a few days . Never called on day promised so we called he tells us ( washer in under warranty ) to cut him a $300 check and leave washer on curb and he will pick it and Samsung will send us a check for a new washer . Good thing I wasn’t born yesterday - called Samsung to report this states that’s entirely incorrect , we do not owe them money it’s under warranty and they will switch out our units not this company ! Tech also kept trying to talk us into paying different ways and into paying him . He left my unit like this also with bolts / nuts all over and I have kids in my house !!! Scammers !"