CVS

"This place is about the worst CVS I can think of. I had some trouble with him about 6 months ago. I have currently been with them over 2 almost 3 years.. It now has got back to where it is worse than it ever was, They will take the phone off the hook, and will not answer, I have waited on the phone for over 45 minutes. Several times. When you go over there they are really rude to you & Do not care how long you have been a customer. They have no customer service skills at all & I've called the corporate headquarters about them & Of course heard nothing back. Lately they've got this new pharmacist over there that has to be the rudest person I have ever met.. This is my worst review I've ever done and I hate that but the store will not do nothing about it and the corporate headquarters will not do nothing about it, So nobody cares so I'm going to be leaving the pharmacy which nobody cares Anyway, But I just want to make sure I put this review on here with the almost 4 million people that have looked at my reviews and the others I saw on here seem just as bad.. So thanks for no help CVS. I will never come into your store again if I have to drive 30 mi out of the way. I am so tired of it & I'm just waiting for my prescriptions to run out and I am out of there.. Which again I'm sure nobody cares, So Thanks for nothing...."

"Whoever was working on 12/18/23... horrible attitudes and work slow. Was at the ER until 5 in the morning then went to drop off the prescription and they were very rude from the get-go. It took almost up to 3 hours in there while dealing with their bad attitudes. I am done and I'm changing pharmacies."

"This place has become horrible over the past 2 years. The wait time for sick children's medication is unreal 1 prescription for antibiotics take over and hour and a half. This is the third time I've wait over and hour and a half for mine or my children medicine! I do not recommend this pharmacy to anyone I will be changing my pharmacy very soon! The website is no good and the drive thru is way worse than just going inside!and you can never get anyone on the phone"

"I was on hold from 10am until noon yesterday before I finally went up there because they kept telling me my medication was too soon to fill when I was literally picking it up a day late. I was in drivethru for over 45mins and was told my prescription would be processed and ready in 2 hours because they were busy, but they would have to fill my medication for 1 pill short due to a National shortage which I said was completely fine about 4 times before the technician finally took my word for it. She told me call in about 2 hours for price and everything. I called at 5pm and was again on hold until they closed. They never answered my phone call. To top it all off I am looking in my app now and they literally did not do a single thing I asked them to do. So now I have to go without my medications because they can’t do their job. Even if I wanted to call them about it I can’t because they won’t answer the phone. The attitude is beyond bad there. I mean what kind of a pharmacy does this to their patients?!"

"So disappointed in the service received from the Wetumpka CVS pharmacy tonight. Trying to fill medicine for my daughter who is very sick. The pharmacy staff who came in at 6:00 were very disgruntal and rude. I was first there at 5:30 and that staff was much better. I waited and waited after leaving the doctors office after the medicane was called in. They told me I could go ahead and leave because it would be a while. I get home and wait over an hour and a half before calling. I sat on hold for 10 minutes to get hung up on, then another 16 minutes before calling the front of the store manager (Kim) from a different phone- while still on hold. Kim was very helpful and took my info back to the pharmacy and then they very promptly answered the phone and continued to be rude. I will NEVER use this pharmacy again. If I was rating just Kim she would get 5 stars. PHARMACY 0."