Moyer Ford Sales, Inc.

"Excellent customer service/experience! They are busy but have a great staff! Any time I'd call they were kind and courteous and would check on the status of my vehicle. I felt like they went above and beyond to service my vehicle."

"They have a horrible service representative. Not once, but twice have I had a bad experience. In September 2022 I received a recall notice and spoke to the service department. The lady told me the parts were on back order. I said can you notify me when they come in and was told I'd just have to check back. I told her that didn't seem reasonable, why can't they notify me? Her retort was "what do you want me to do about it?". I spoke to the GM and he told me he would handle it. Nothing but crickets. Now, over a year later, and I've received 2 additional recall issues and called to schedule an appointment. One of the two relates to a tailgate latch repair. Autumn, the representative, told me it wasn't necessary. I pointed out that the recall states: "also is available to customers that have not received a tailgate repair and wold like to have the enhanced repair"? Her reply was a very snotty, "mine doesn't say that". I asked if she would like a copy and her attitude and tone changed for the worse. How dare I contradict her! I asked her if I should contact Ford and it got even worse. When I told her she could use better customer relation skills she said, "yeah, that's why I've been here 12 years" and then falsely accused me of cursing at her and hung up. Not sure, but I'll bet Autumn is who I dealt with the first go around. Now, who knows if my parts are on order or not. Let's see if I get a call from the GM."

"I just got my bronco serviced and just couldn’t ask for a better experience. I had a 9 o’clock appointment and I was literally in and out within the hour. That’s unheard of anywhere else. I’ve been to other dealers and waited for 2 1/2 hours after having an appointment. The staff were also very polite and helpful and I can’t even tell they were inside my vehicle which is also a big plus, no grease marks on my vehicle, seat in the same position I left it in, may seem little but it’s the attention to detail that matters sometimes. Great job Moyer Ford in Foley, AL.!!!"

"Could not have had a better experience while buying my new truck. Karyn and Greg Kendrick worked with us until well after closing to get us financing. Then helped with getting the truck ready the next day, including moving all my stuff over from old truck. We will definitely be back for service, and to buy our next vehicle."

"Bought my 2023 Ford Maverick through my salesperson Dan at Moyer Ford in Foley Alabama and received top notch service without any high pressure sales pitch. The price was sticker plus Tax, Title, License plus reasonable dealer fee. No Market rate adjustment nonsense. Financing with Alaina was a breeze and entire Moyer family of employees were courteous professionals and a pleasure to deal with. If you NEED a vehicle. You NEED to do yourself a favor and visit the great folks at Moyer Ford in Foley, Alabama."