Farmers Home Furniture | Leeds, AL

"The leeds store needs men employees to help customers load furniture on a everyday basis, Overall service was great nice quality furniture!!"

"Friendly staff for the most part. However, customer service and communication is awful. Not to mention the false promises that never get fulfilled! I purchased furniture two years ago that was discounted due to damages and was promised to receive repairs using the warranty that was included in my contract. Repairman showed up one time to my residence and took pictures of the damaged equipment, promising that replacement parts would be delivered to the store and that representatives would repair it. Never heard from or saw them again. I kept calling Farmers and I was told that parts were either on back order or had not arrived yet. I kept calling and my furniture is still not repaired. I got behind on my payments a little after then and a rep told me once I made two payments to get caught up, someone would contact me to schedule a day to repair my stuff. Well, the same credit manager I spoke with gave me a different story than the one she gave me last month. After automatically taking an additional unauthorized payment, I called and she told me that someone let her know I had one more payment to make before I was caught up and a repairman can be sent out. Mind you, no one told me about this at all until I called today concerning an unauthorized debit. There is a lot of confusion and lack of proper communication between the employees and customers. One day something is said and the next day it changes. I would not recommend purchasing anything here. And no, I am not emailing a customer service division!"

"I love Farmers Home. They work with you and are very honest. I recently bought a washer and dryer set. I went in with a set in mind, but they showed me a less expensive pair, so I even saved money!"

"I bought a living room suite less than 3 years ago. I have had to have it worked on once, which I was told that it was broke when I bought it. I have been trying to get someone out again for almost 8 months. Still nothing! Same board that was broke in the past is broke once again and is tiring my fabric on the back of my couch. Still NOTHING!"

"Wonderful experience from beginning to end with the store. Last year I moved into my first home and need new furniture and appliances. The second I started shopping here I felt at home and at ease. Misty and Carissa are the managers at this location and made me feel like a valued client and I will return!"