Gipson's Tire Pros 605 McQueen Smith Road South, Prattville, AL 36066

"Got my car in on a busy Friday, listened to my concerns and what I needed. Updated me directly during the time I waited and made sure I knew what was needed and what the costs were. Longest wait time was for the parts but the work itself was done pretty quickly. I know I paid less than most places would have charged for the same repairs."

"I’ve used them for 10yrs and always a 5star until now. My truck a 2001 needed extensive work which the mechanics did a great job (with the exception on one that is no longer there). They fixed the botched first job . My issue which caused the truck to be there longer than needed and increased labor chargers was that one of the front desk women, kept inserting herself into the troubleshooting. Making decisions on her own to have the truck put back together knowing things were still broke. And ordering services that were not needed. I really think those actions were from her and not the mechanics. I was about to have the truck towed elsewhere when TK and Lyndon took over, staying late in personal time to fix the issues and also their best to adjust costs to what they should be without those mistakes. I’m now happy with the service, but had they not made it right, they would have lost a loyal customer. And luckily the front desk worker, has moved on."

"This place has been better. I was recommended to this place over a year ago and used them for work. They did great the first couple of times. Unfortunately it appears they lost great front desk personnel and mechanics. I took my truck to them with and expectation of an oil flush and change and a transmission flush and fluid change. The lady took my request and called me later saying my truck was done. I asked if they did a transmission flush and if they had found anything. She said she would have to get the technician to look since he did not do a transmission flush. They called back and said that the transmission had too many miles and a flush was not recommended. I picked my truck up and will look for someone to check my transmission."

"The service was extraordinary. It was one of the best experiences I’ve ever had getting my vehicle serviced. Megan who was the service advisor for me was a joy to work with. Her customer service was superb. I would recommend Gipson’s Tire Pros as the business to use for your vehicle service and tires."

"Excellent customer service and honesty. The man working there literally brought me back to actually show me what was going on with my car and even advised me not to make the expensive repair since it wasn’t necessary yet. This is car service at its best. I cannot say enough great things about this place."