Walmart Auto Care Centers

"Appt. was for 10 suppose to 4 people in back but 2 decided to call out. So daughter had to sit and wait 3 hours to get 2 tires put on. It's not the 2 guys fault they to be oil changes, tire changer and run register also. But we will not be using that service anymore ."

"Got me in quick for a last minute oil change. Good customer service. Reasonably priced."

"They did a great job with my tires although the customer service representative said never to book an appointment for 7am lol because they aren’t really ready until 8am"

"I visited the tire center today because one of my rear tires has a slow leak and I purchased the tire from them 6 months ago. I was told at 4:15 there was a 2 hour wait. Instead of waiting, I decided to just come back in a couple of hours before they closed at 7. I returned at 6:10. When i drove up 2 female assistants were standing outside. One being the young lady who earlier told me there was a 2 hour wait. When they notice me they quickly went back inside. I thought to assist me when i entered but there was no one in sight when i got inside. I stood there waiting for someone to return. It wasnt until a young man came in from the shop area that one of the female assistants came around the corner and ask if she could help me. Once again I told them about my slow leak. She quickly informed me they were not taking anymore cars. It was never once mentioned to me that they dont except cars after 6pm. If your hours are until 7pm, 7pm should be your cut off time. Otherwise Walmart needs to change their hours to 6pm or the cut off time for that day. I've wasted my valuable time twice today and still didnt get the help I needed!!"

"Walmart offers some of the best deals in the nation. However, when it comes to your employees...you could do better. ie. I walked into the automotive department where I was met by a employee, dragging her feet, mumbling something that I could barely hear. I informed her that I needed a new tire. I gave her the tire size. I asked her how long it would take and she mumbled..."a couple of hours." I then asked her where I should leave the tire. I returned two and one half hour later. Only to be informed that it wasn't ready. When I asked her why she replied that I didn't fill out the information. I asked her why she didn't inform me that I needed to do that. She replied..."I did tell you." My question is why would I or anyone not fill out the information and then return expecting the tire to be ready. Everyone that I had contact with in the automotive department was unprofessional and of ill temperament."