Ok Tire & Service

"I ran in to a tough issue with a cutom truck. The owner of the business Scott really helped me and my son out. Even went to extra step to help. A very good business ran by honest and dedicated owner."

"I purchased full set of tires with vehicle alignment on 7/2021 and with Road Haz/ Flat Repair 3yr. insurance coverage. As of 2023 visit for routine maintenance with tire inspection service for my visit every 3000 miles. I was told by Michael/ Service Mgr. I now needed new tires. My question was what happen with rotation and balancing every 3000 miles services, this was never discussed concerns for prior alignment before now as my tire advisor. Your inspections was trusted to give me proper service on tires as needed. But, now Mike advised me, I needed to save to buy new tires. I consider my business with this company wasn't honored as a customer with routine visits. It's a red flag about selling tires and being advised about other tire maintenance issues wasn't the service advisor concern. Without tire knowledge about maintenance. This OK Tire business wouldn't be good place to spend your hard earned money with."

"Great store, nice employees, knowledgeable employees. Might take some time to get some things done but I guess when you’re a good company you stay busy. Would recommend to anyone."

"I am not leaving a one star for the single fact that the people on the desk are polite and friendly, but here are my issues with the place. One is that just 2 days ago I went in to get new tires and had the shop put them on yesterday. Now, when I went in to talk to the people at the desk and ask what they do when they put on the tires. I asked do they put on the tires, do a balance and a alignment and I was told yes. I discussed with the man a few other things and came in to have them put on as I mentioned earlier. Had the new tires put on and balanced but were not aligned. I asked and was told they do not do alignments when you purchase tires. So obviously I was upset. The man who verified that they do the alignment was not working that day and was told that they would get in contact with me tomorrow. They didn't call so I did. He was in and told me that he never did. I'm not going to argue on the phone so I hung up. Now, the second problem I had with this place was a few years ago. Probably with 4 years. What happened was when they reinstalled my tires they almost completely neglected my front passenger tire by not screwing in and tightening my lugs properly and I nearly ended in a wreck after only driving down to 14th street from the shop. All of my lugs came out except one and it was nearly falling off as well. I'd like to believe that the owner is the one looking at these but there really is not a way to know from my side but if you do read this thank you. There isn't really much you can do for my first problem due to it simply being if your workers do not listen more clearly to what I'm saying instead of just going with what I say. The second problem should never happen to anyone and I hope your business never makes that mistake again."

"Called day before and was advised by friendly person to be there early! There early, every service person was friendly and personable! Service was quick & clean. Only reason I’m giving this review a 2 star is because the upfront manager has the most non friendliest attitude…I understand that it is essentially a sales position, but he is the first point of contact and my interaction was not good..don’t know if it was because I was a woman or my skin tone…when you only have to interface for a few minutes, no reason to not offer exceptional service."