Marco's Pizza
2304 John Hawkins Parkway, Hoover, AL 35244
Hours open
Monday:
11:00 AM - 11:00 PM
Tuesday:
11:00 AM - 11:00 PM
Wednesday:
11:00 AM - 11:00 PM
Thursday:
11:00 AM - 11:00 PM
Friday:
11:00 AM - ?
Saturday:
11:00 AM - 0:00 AM
Sunday:
11:00 AM - 0:00 AM
Photos
Location & Phone number
2304 John Hawkins Pkwy Suite 102, Hoover, AL 35244, United States
About the Business
Marco's Pizza is a popular restaurant located at 2304 John Hawkins Parkway in Hoover, Alabama. Specializing in delicious pizzas made with fresh ingredients and a signature sauce, Marco's Pizza offers both delivery and takeaway options for those looking to enjoy a hot and tasty meal in the comfort of their own home. With a wide variety of toppings and crust options to choose from, customers can customize their pizza to their liking. In addition to pizza, Marco's also offers a selection of salads, subs, and sides to complete your meal. Whether you're craving a classic pepperoni pizza or something more adventurous, Marco's Pizza has something for everyone to enjoy.
Reviews
"After almost 2 weeks of waiting on a manager to get in contact with me am I writing this review. On 02/16/2024 at 3:55, I ordered 2 pizzas on the app to be delivered. I had an estimate of it being delivered by 4:30. By 5:30 it was still not delivered. I just assumed they were busy and it was gonna be late. My husband called the store to check on it and the person he talked to told him it was out for delivery and would be there shortly. I then went and looked at my email to see if there was any notifications on my order. That’s when I saw that it was constructed at 4:00, baking at 4:03, on its way 4:37 and delivered at 4:38. By 6:00 I called the store and spoke to someone and told them my order has not been delivered. He told me to hang. About 4 minutes later he started asking me why I was on the phone. I then told him about my order again and how it has not been delivered and gave him my order number. He then told me to hang on and he would look it up and he would call his driver. He then said yeah I see it was delivered but the driver lost your order. I then ask if they could remake and send the order. He then said yes. We will remake your two pizzas and send them your way. I told him I appreciate it very much. He then said since they lost my order and it’s been so long of a wait he would refund it but still make the pizzas and deliver them. I NEVER received those pizzas. It is very disappointing and frustrating to be a loyal customer and be treated this way. I love Marcos pizza. I don’t normally complain but I do not want anyone else to be left high and dry like me. To say my family was upset is an understatement. To make matters worse, I was asked to fill out a survey on my last order. I even stated in the survey I wanted to be contacted by a manager and still have not received a phone call or email."
"Horrible experience. The pizza doesn't look like it is supposed to or taste right. Braddock dr was good. It tastes like overpriced Pizzahut . I'll never eat here again."
"This Marcos Pizza was wonderful! Their service was kind and helpful! The food was delicious comforting and filling! I genuinely have no complaints and wish them all the best."
"New owners (Lacy) have turned this place around. Food has always been great, but AMAZING service, amazing team! Thank you all for being courteous. It made my day"
"Terrible food. Totally unprofessional management. The will sell you anything even if it is spoiled. Avoid this place."
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