SERVPRO of Carleton/Maybee

"Very quick service! The entire staff from the office to the boots on the ground were very knowledgeable and professional."

"The staff at ServPro was excellent. April, Renea and Kevin worked closely with us during Michigan's recent flood in Aug 24. They sent a very professional, courtesy, kind and friendly staff. They went above and beyond to help us. As we are a elderly couple. I was so amazed at the work. And I would recommend them to anyone that has a flood in their basement. I can't say enough about how wonderful they were. Stay safe. Take care to all of the staff. Thanks again, Stella Lamb"

"I can’t say how their actual service is because I never got that far. It almost two weeks after I called for the first available appointment for someone to come out look at the property give a quote. After that it was over a week and I still hadn’t received one. So I went elsewhere."

"WOW! Professional, friendly, and quick. We had raw sewage in our basement due to broken floor drains. These guys showed up and did everything. They brought a dumpster for all of our destroyed property AND hauled it all out! All we had to do was tell them what to launch. We hope to never require their service again but if ever we do they will be the only ones we call and I will recommend them to everyone I know!! Fast, professional, friendly, and efficient"

"Company removed water from basement, removed a foot of dry on two small walls, took out a few items, and did a mold treatment. Used a bunch of blowers and dehumidifiers for 3 days. We turned them off by 2 to 2.5 days, basement dry and noise to much. Cost $8088.88, insurance policy benefit $10,000. My adjuster reached out to them, they thought excessive amount. Adjuster was advised how many blowers they used, manpower, etc. Had they been up front and given us an estimate of cost, I would have done it myself. The average cost of contract grade blower is $150.00, I could have bought as many as they used for less. Top it all off, my husband and I pulled almost everything out of basement. We lost almost everything in our basement."