The Flower Station

"They made a beautiful arrangement for our nephew's wife. Very helpful and friendly. Delivery was reasonable. Thank you !"

"I recently visited the Flower Station to get some flowers for my wife. I gave the florist a $40 budget and asked her to put something together for me. The florist asked questions about what my wife liked (colors/flowers), and quickly put together a beautiful bouquet. I appreciate the great service and reasonable price. I'll definitely be coming back."

"If you’re looking to send a loved one flowers, you should absolutely proceed with calling The Flower Station! They accommodated my last minute request to ensure my grandmother got same day delivery. They were incredibly helpful and kind during the process, which was such a relief as the original provider (a different online flower provider) cancelled on me last minute. Thank you so much to the staff at The Flower Station for your kindness. I will definitely be using your services for any future flower requests!"

"Although a little pricey, the arrangements are beautiful with tons to choose from. We went in, gave them our budget and they crafted a beautiful bouquet. Despite the expense, the quality is worth it and I definitely recommend stopping in to see what they have to offer."

"Picture 1 shows what we ordered from their website. Picture 2 shows what was first delivered, and picture 3 was what they replaced them with. Please note that we sent these flowers to my mother to start her week off with a smile. Cindy, The Flower Station's manager lacks any empathy, compassion or ability to see something through the customer's eyes. There is a 100% drastic difference between what was ordered and what was delivered. When we called to inquire, Cindy at no time took any responsibility for the difference. She only blamed Joe Biden, the supply chain, the growers and even gas prices for the difference in the bouquets. THEN, in a hasty and terrible decision, Cindy got with the owner of The Flower Station and decided to replace the flowers they sent, with the 6 stems in picture 3. Driving back to my mothers home to pick up the old flowers and drop off the bouquet that looks like you picked it yourself alongside M22. We told her to please not do this, and she did it anyway. When I called this morning, NOT ONCE did Cindy apologize or try to understand what had happened and the strange situation she put my mother through. She once again burst into talking over me defending her position as "just a manager" and "the owner told me to do so". Furthermore, shame on the owners of The Flower Station, who(m)ever you might be to make such an irrational call to "right" your wrong by placing my mother in the middle of your inability to update your website for what you can actually offer for the money, vs a dream scenario of flowers that can never be delivered. Next time you are looking to spend your hard earned dollars in Traverse City on flowers for a loved one, please do yourself a favor and do not give your money to someone who obviously only cares about blaming everyone but themselves for their shortcomings and give your money to another local florist. Hopefully they will have the pride to deliver what they promise on their website and the compassion to make it right if they cannot."