Grapids Home Services

"We are very happy with Grapids Home Servies as Tanner came to do our maintenance service and found we had some issues. Than John came out to give us quotes on new furnace which he was very friendly and helpful. He showed us all the options and explained what the difference was and made us feel comfortable. We than decided to purchase a new Furnace and central Air system. The next day Brady and his crew were here on time and they all were very friendly and courtesy. They were all very knowledgeable an did amazing work and they were very clean. We are so happy and excited about our new systems and extremely impressed and happy that we chose Grapids Home Services."

"My wife and I just had our furnace and central air conditioner replaced yesterday. Everyone from Grapids was absolutely awesome! We joined their maintenance service plan which turned out to be a smart decision. Our existing equipment was inspected Thursday afternoon by Tanner. We learned that our equipment was in pretty bad shape so a visit by John took place later that evening. Due to excellent pricing and exceptional communication we purchased all new equipment. There was actually an opportunity for them to do the installation the very next day. Brady, our technician and his team were very professional and knowledgeable. The work was exceptional!! We are so pleased with our decision to purchase from Grapids. They get not only 5 stars but they get an extra 5 stars due to educating us on how things work and how to take care of it. Again, wonderful job you guys!! You’re the best."

"Grant and Ben were fantastic. They were very professional, courteous, and did an amazing job explaining what was going on with our furnace. I’d recommend them to anyone for their great communication and expertise. I can see why Grand Rapids Home Services has such great reviews spanning so many years."

"Nate was our repair tech. This all happened at a very inopportune time for us and he was incredibly respectful and friendly. Wore shoe covers inside, even wiped our stairs down from snow. He talked with my husband about some decor they liked in common and was able to figure our issue needed a supervisor, and made the call to get us more help when he realized it was necessary. Nate was fantastic and I appreciate his understanding of my stress when it came to all this. Thank you Nate, I needed some kindness today."

"I was told by my energy company that there was nothing more they could do for my problematic furnace, and I should start getting quotes for a new one. I also knew I needed a new A/C since mine was over 25 years old. I called GRapids, and Ethan came out the same day. What I especially appreciated about him is that he didn’t pressure me. He offered me a really great deal but gave me time to consider all my options. He also answered all my questions whenever I messaged him. I was able to get my new furnace, A/C, and a humidifier for a very decent price, and they were able to install everything a few days after my initial appointment. The men who came out to install everything were absolute professionals and took time to show me my new unit. They also ensured that my new system was up to code, and a city inspector came out a month later and gave their seal of approval. I think my only concerns are that sometimes the furnace makes a loud buzzing noise, and the A/C was MUCH bigger than I anticipated, but that’s on me for not asking."