Zeal Credit Union

"I have never had any issues with the bank. Stuff is always nice and respectful. Love the bank ❤️"

"No correct number to credit Union branch how to get in your account if you forget password Too many steps to go to to create a new password"

"I looked at the reviews and had to write one! From my experience, I've had only positive experiences with Zeals credit union! Great costmer service each and every single time I've visited any branch locations! I really can't speak for the 800 number, I've never used it. The branch locations are good..."

"Still on hold with the 800 number, it's been 45 minutes.... But my call is "important". Maybe think about adding a callback feature so I can go on about my day without being tethered to my phone waiting for someone to answer for over half an hour. If you have a 30 minute lunch break and need to get a hold of Zeal customer service, just forget about it. Was on hold for a full hour before I just hung up. Absolutely terrible. If I can't contact a branch directly for a simple, but important issue, there should be a callback feature, seeing as this seems to be a problem for a lot of members. Absolutely horrible customer service. Will be closing my account as soon as my issue is resolved, that is if I ever get a hold of someone."

"My husband and I just moved to the area and needed to open up a new bank account as our old credit union didn't have a branch near our new home and wasn't part of the co op. We walked in during our lunch period to be told they can't service us because there is only "one" person that is capable of opening a bank account and she was at lunch. We were asked to come back at a later time.. Well we came during lunch as that was the only time my husband and I both had off together. We even called zeal credit union customer service to only be transferred to the Goddard location who said they couldn't help us.. You need better customer service. This is nuts!"