Midwest Family Federal Credit Union
2832 Willowcreek Road, Portage, IN 46368
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Midwest Family Federal Credit Union is a trusted financial institution located at 2832 Willowcreek Road in Portage, Indiana, United States. As a member-owned credit union, we are dedicated to providing personalized financial services to our members. Our convenient location offers easy access to our ATM services, allowing you to manage your finances with ease. Whether you need assistance with loans, savings accounts, or other financial needs, our friendly staff is here to help. Join us at Midwest Family Federal Credit Union and experience the benefits of being a part of a community-focused financial institution.
Reviews
"The worst bank I’ve EVER done business with!! Terrible customer service and always misleading information. Also, if you get Melissa as a teller please request someone else save to you the trouble. I’ve been waiting on a document she said she sent to me a 1week and 2 days ago, I call to get an update she then denies ever saying she was going to provide me with the document that is due 2 days from now & also now says she isn’t allowed to mail the document! JUST TERRIBLE… no longer live in the area to be able to drive to location to sort out any issues no other branch to go into to get what I need. I’m frustrated!"
"Literally terrible. 0 stars. Do not put your money here. I had an account here for over a decade, then the ONE time I needed help because my debit card was stolen and used for an expensive purchase causing my account to go into the negatives, not only was it not marked at fraudulent, but in addition the bank said there was nothing they could do to help me. They didn’t even try. Told me to figure it out myself and oh well about my stolen money."
"I am not a member of this Credit Union but I was told by my Credit Union that it is one of there shared branches. I work in Portage but I live in another County, I tried to make a deposit in my account and the woman at the counter was saying it was rejecting my deposit and she couldn't find my credit union in her system. I then said well I will make sure to let my credit union know not to send any of there members here because of the mix-up and then she says OH No don't say that maybe your credit union computers are downI I took my money and left. While I was in my car, I spoke with one of the tellers at my credit union and she was confused also. She was like our computers are not down and they are one of our shared branches. She referred me to another Credit Union in the area."
"I've been a member for 32 years, and even though I've moved to the Detroit area I'm very reluctant to give up this bank. Low fees, good friendly staff, prompt service. No regular bank ever gives this level of care!"
"Member services have become horrible at this bank. I have been here for about 5 years and going to be switching because of recent events. Their loans are terrific but their debit cards are constantly offline or whatever and their system is also down for maintenance also without warning leaving you stranded at the grocery store with a cart full of stuff. Also nobody ever answers the phones."
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