Office Depot

"Wonderful people, Rita and Jesse very friendly to everyone that comes in. Great location."

"Love having an Office supply store that I can walk into to get products same day."

"The employees at the Flint store are always friendly and helpful. I always find what I need -plus more!!"

"Retta has excellent customer service and she's very professional also very knowledgeable about the store products."

"Here's an update about my recent visit to the Flint Office Depot since my review two months ago: November 2023: Several times I have had terrible customer service at the Flint Office Depot location. I recently went into the store to just turn in used ink cartridges to recycle and get my rewards for doing so. I wasn't sure if the cashier who waited on me was the same one who is always so picky and rude because she didn't have a mask on. Turns out, unfortunately, it was her when she wouldn't give me a plastic bag to put the ink carts I was going to turn in. I had a bag full of my own and just wanted to kindly put only ten of them in a store bag to hand in. This cashier refused for some stupid reason and then insisted she take my bag and get them out herself, and I adamantly told her no. She got so rude with me and I said never mind, I'll get someone else to help me. I gave her my feedback and told her she has the worst customer service skills, and this cashier was so bad, she yelled back to me that I was a terrible customer! What a bad mouth on her! No employee should ever talk like that to a customer!! I told the employee at the service desk what the cashier did and found out her name is Retta. I have complained about her before but never knew her name. I asked for the Office Depot District Manager's name and was told it's Jeff and I called another Office Depot location for them to have him contact me. Jeff did call me and took my information about the Flint store. I also told him of another incident with another employee who I had already complained about when I returned an item and she was going to staple my original and return receipts together and I kindly told her please no, I don't want them stapled and she gave me a hard time about that! Why? The Flint Office Depot is the very bottom of the barrel with customer service and the worst of all the central MI locations and I have only gone there just for minor transactions. Depending on which location I am in at the time, I also go to the Okemos, MI store which is top notch where the employees are incredibly friendly, knowledgeable, and are accountable with excellent customer service. Not Flint, that store even looks depressing and the employees never smile and just go through the motions. When I make major purchases, like recently a new printer, I bought it at the Okemos store because they are the most trustworthy. September 2023: Whenever I go into the Flint location my expectations with some of the cashiers are very low--lacking customer service skills. I submitted a complaint to Office Depot through the survey website on my receipt. No response."