Central Transport

"Don’t Waste your money with this people they do not care about the shipment. I got my damage twice."

"I've been in the industry for 20 years, and this is the worst logistics company I've ever worked with. Their prices are competitive on some routes, but their terrible service will make you wish you went with a competitor. I write this review as a warning to any potential customer to stay away from working with Central Transport if you can. A few examples of what to watch out for: - Frequent misbilling: Central Transport does not provide a line-item invoice when billing unless it is specifically requested after a bill has been sent. Otherwise, they send a charge with no details and hope that customers aren't savvy enough to check that their bill matches the services performed. - Late shipments: Never count on a shipment taking the amount of time estimated when you receive a quote. It once took them over a month and a half to deliver a shipment half way across the country that they said would take four days. - Unpaid damage claims: Don't count on getting paid for damaged shipments. They once damaged a container we were shipping so badly that it was leaking. They put on a pallet because it couldn't stand upright anymore and tried to deliver it. After our customer rightfully refused the dripping mess, they transferred the contents to another leaking container and delivered it again. After I submitted a claim for damages, Central Transport wouldn't pay for damages because they said our account was past due for not paying a charge that was misbilled to our account. If you work for Central Transport and read this and the countless other negative reviews of your company, I hope you take the concerns seriously and work to start delivering the service your company advertises instead of merely lining the pockets of your owners who do everything they can to remain unknown."

"Terrible company. Deserves to go out of business. Will ship things to you completely destroyed and broken. Will stack items that clearly say “not stackable”. You will receive your items broken. Don’t use this company. Customer service is a joke. They’ll destroy your items and then refund you 1% of how much your item weighed. I’d trust that Chinese balloon more than I’d trust this company. Scammers. Get them off the roads."

"Absolutely worst company to deal with. Would give 0 stars if i could. I had a car door and fender delivered that was completely destroyed. It’s unbelievable on how damaged the door and fender were and both are completely useless. The fender was crinkled flat from things being stacked on top when it was posted as unstackable freight and the door had black dents and lines from the forklift as well as one of the corners bent. I opened a claim and 2 weeks later they responded by saying their insurance can only pay $9 dollars for the destroyed and useless door and fender. ABSOLUTELY RIDICULOUS !!! This company is a joke and don’t care about their customers or freight. If you want your products delivered in the same condition it was shipped and don’t want to lose hundreds of dollars worth of damage, then use a different company."

"One star is one too many for this company. Had them pickup and deliver a piece of equipment. They did - but completely destroyed it and the pallet it was on in the process. Missing pieces, broken pieces, smashed/stabbed-with-a-forklift pieces, etc. Completely destroyed it. Filed a claim for the damages. Customer service is a joke. Just talk in circles and refuse to let you talk to someone who can talk about the problem. They took their sweet time letting the online claim process get to their self-imposed deadlines for their responses each time...then after trying to deny the claim they would then give themselves another month to re-review the claim. Long story short - they won't take responsibility for it and will only payout 10cents/pound for the damage (approx. 2.5% of the value of the equipment). I honestly don't know how this company continues to operate as a business. They clearly don't just don't care."