The UPS Store 526 West Fourteenth Street, Traverse City, MI 49684

"had a package shipped by this store to a well know company , it came back to the store and said that the company had moved, which they DID NOT. John the manager said i could file a claim for the cost of shipping since he is NOT UPS but only a separate store. When filing the claim, UPS said only the store could refund the shipping called back and John said only UPS on Hammond could refund my cost. You guessed it UPS said only the store can refund the cost. GOOD Luck if you have problems with this store Out $$$"

"The absolute worse shipping option in Traverse City! If you want to be sure that your items don’t make it to their final destination …use UPS! The staff made an address error while inputting information into their system and would not own their mistake. My handwritten label on my package was correct and my package was returned to sender because of their error. They said I would have to re pay to send the package again. When you make a mistake …own it! Never again UPS and never again The UPS store on 14th."

"I was there Dec 18th, the two employees I dealt with were extremely rude. If you were a female, young, and cute you got good service. I personally witnessed it several times. The employee who waited on me told me my package wouldn't get there until after Christmas so he wanted me to do the 3 day for $ 97.00. I did ground instead and when I track it at home UPS says it will be there on the 21st. I think he was trying to make a bigger sale and screw me over"

"Stopped by to drop off 10 boxes of shoes we were donating and we printed off the same label for each. Doug the owner to the rescue he said no problem you can use our computer to print your shipping labels and FREE of charge not expected but definitely appreciated. What a great staff that went AB Above and Beyond. We will definitely be using them for our shipping needs and you should too. Brian & Laurie Interlochen Michigan"

"Excellent, efficient and got the job done! Arrived around noon. Was advised and helped to pack my things properly and cut down my boxes to fit better for my items. Make sure to come prepared with your own tape if your boxes are not ready. I did not mind paying the tape charge because I needed the help, but most people assume otherwise. Just remember my catch phrase- "There's no crying in UPS!" The two team members who helped me were great!"